LG Refrigerator Settlement: Who Can Claim Cash Relief?

LG Refrigerator Settlement: Who Can Claim Cash Relief?

When consumers pay good money for appliances, they rely on the company’s promises and the quality of products that are claimed to work properly. What if the purchase fails you? How does the warranty work? Will you get the reimbursement? As a consumer, you have the right to ask for a solution. This is how hundreds of LG refrigerators with cooling defects have led to LG Electronics Class Action Lawsuit. Berger Montague, a class action law firm in civil litigation, along with co-counsel from Girard Sharp, has represented the owners of LG refrigerator with a “no cooling” event in court, and they have...
A Word of Trust

A Word of Trust

Trust is essential. It’s a fundamental part of communication and relationship which, if breached, can lead to upheaval and chaos in our society. It’s not easy to prevent such breaches from happening, especially in an online environment where media representatives, brands, and public authorities have the power to influence people's opinions.  Once the trust is lost, there’s almost no way to gain it back. The Internet is no exception. As a consumer advocacy website, we believe it is worth all the effort to build a credible and unbiased platform. Thus, by playing fair, we intend to bring positive changes into interactions...
Threats to the Freedom of Speech, Online Regulations & Section 230: Interview with Eric Goldman

Threats to the Freedom of Speech, Online Regulations & Section 230: Interview with Eric Goldman

As the US is heading towards the recovery period and re-opens states, president Donald J. Trump grabs the attention of all America with his threat to impose regulations on social platforms by signing an executive order. This has awakened the critical case of Section 230 of the Communications Decency Act that protects the freedom of speech online. So, what happens next? What should we be prepared for? For those of you who are still unaware of the coming threat, we can briefly say that it’s not only about big tech giants and politics. Your right to speak online is under attack too....
Section 230 of the Communications Decency Act, the Internet’s First Amendment, Needs Support of All Consumers!

Section 230 of the Communications Decency Act, the Internet’s First Amendment, Needs Support of All Consumers!

“Section 230 of the Communications Decency Act is one of the Internet’s most important and most misunderstood laws” – Adi Robertson, The Verge Dear consumers of the USA!  Your rights may be taken away from you by the US Senate.  We, at PissedConsumer, need to stand together with millions of people that are used to speaking their mind online, need to stand together on defending Section 230 of the CDA Act. The US Senate to limit the power of Section 230 What is Section 230? How was it before Section 230 and user-generated Internet? Key benefits of Section 230 Section 230 pros and cons. Experts’ opinions Big tech in support of Section 230 The US Senate to Limit the Power of Section 230 The Senate wants to limit your freedom...
How to Write a Review on PissedConsumer.com

How to Write a Review on PissedConsumer.com

Good review writing is not art. You do not have to be a perfect narrator to write a review and you can have your own reasons to publish your feedback. Mostly, people come to review websites when they were screwed up or cheated. Rarely users share their positive emotions. It’s particularly crucial to share negative experience in order to warn others not to use certain services or purchase some goods. Pissed?onsumer.com is a website where every user can write a review about a company and everyone can join us to learn about other consumers’ experiences. Almost all of us have unlimited access to...
Can You Trust Pissed Consumer and Are PissedConsumer.com Reviews Reliable?

Can You Trust Pissed Consumer and Are PissedConsumer.com Reviews Reliable?

One can hardly argue that trust in anything or anybody is a rare commodity, period. And far more so, if you throw some negativity in, like in cases when you have been yelled at by some customer support rep, or you ordered a gorgeous dozen of roses for your Mom on a Mother’s Day and what got delivered was a bunch of sad-looking daisies and the delivery was three hours late, or you are stuck in the middle of nowhere because your car has broken down after you have just spent two-three grand on repairs at an official certified (!)...
How to Remove Content from PissedConsumer.com – Suggestions Straight from the Horse’s Mouth

How to Remove Content from PissedConsumer.com – Suggestions Straight from the Horse’s Mouth

The Internet is buzzing with recommendations on how to get rid of Pissed Consumer, how to be removed from PissedConsumer.com, how to deal with reviews published on PissedConsumer.com, etc., etc. So, we’ve decided to write this article and clear up some common misconceptions about Pissed Consumer, whether Pissed Consumer allows removal of content and how to go about that. Content: Who are we at PissedConsumer.com? Who posts on PissedConsumer.com? Does Pissed Consumer allow removal of content? Sending Pissed Consumer a notarized letter Providing a valid court order to Pissed Consumer Participating in Pissed Consumer’s Legitimacy Verification Program Making Additional Comments on Your Complaint Contacting Pissed Consumer Who Are We at PissedConsumer.com? We at PissedConsumer.com are a leading consumer advocacy and review platform giving voice to ordinary people and connecting...
How NOT To Remove Reviews − a Story about Fake Notarized Letters

How NOT To Remove Reviews − a Story about Fake Notarized Letters

“A single lie destroys a whole reputation of integrity” - Baltasar Gracian Before you start reading this (hopefully) fascinating story, let’s conduct a little experiment. Try typing something like “remove review”, “remove content” or “content removal” in Google search bar. What did you get? We think same as everybody would – the Internet is full of all kinds of recommendations on what you “can”, “should”, “must” and “need” to do if you want to remove content from a review platform like PissedConsumer.com. Interestingly enough, it will not be so easy for you to find a decent piece of advice on what NOT to...
How to Avoid Moving Scams

How to Avoid Moving Scams

When the preparation for the moving day begins, one of the biggest preoccupations is how to pull through the whole thing. Since moving is quite a complex venture, one needs to be sure that every part of a task is being done properly. One of the most important tasks is finding a proper moving company which will help you with everything related to moving such as packing your belongings and shipping them to the desired location. However, there has been an increase in fraud moving companies in recent years. This is why, if you are planning to move, you should be...
Lumen Database Issues. How to Deal with Google DMCA and Court Order Removal Requests?

Lumen Database Issues. How to Deal with Google DMCA and Court Order Removal Requests?

Dear Lumen Team, The Google Team and Internet Society, Over the past years Pissedconsumer.com initiated and actively took part in uncovering numerous fraudulent schemes used by so-called reputation management entities to remove data from Google and other search engines. We have been closely cooperating with UCLA School of Law Professor Eugene Volokh, with whom we have managed to unveil a bunch of “shenanigans” involving fake court orders. At the beginning we started the ball rolling and, most recently, this idea was taken up and investigated by Texas AG`s Office. Hopefully, this pattern of events will continue developing in the right direction. We are seeking to...
Negative SEO Attack on PissedConsumer and its Effects

Negative SEO Attack on PissedConsumer and its Effects

I have put together this article to show effects of Negative SEO Attack on PissedConsumer. Even though Google states that Google Algorithms will identify and prevent affects of Negative SEO, some companies try to utilize these methods to silence its critics. In this article I will speak about 2 separate instances of Negative SEO that was employed against PissedConsumer. For most other websites it may be difficult to understand the source of Negative SEO attack. In case of PissedConsumer, it is extremely easy to identify the source of the attack and the company that ordered the hit. You just need to...
Randazza Resoundingly Wins First Amendment Case

Randazza Resoundingly Wins First Amendment Case

The Eleventh Circuit Court of Appeal ruled this morning in favor of Randazza Legal Group's client, Dr. Steven Novella in a landmark First Amendment decision. Randazza serves as First Amendment counsel to Pissed Consumer, and this decision makes us all more free. The case, Tobinick v Novella, was originally filed in the Southern District of Florida. There, two doctors sparred over claims regarding a controversial Alzheimer’s treatment. Novella published his opinions about Tobinick’s treatment and Tobinick responded by filing a lawsuit for both defamation related counts and a creative Lanham Act claim. He sought an injunction that would suppress Novella’s opinions and...
Wells Fargo Fraudulent Accounts Scandal: Who is to Blame and How to Prevent Future Problems?

Wells Fargo Fraudulent Accounts Scandal: Who is to Blame and How to Prevent Future Problems?

How many bank accounts do you have? If you are banking with Wells Fargo you may not know the correct answer to this question. Why? On September 8, 2016 Consumer Financial Protection Bureau (CFPB) filed a Consent Order in the matter of Wells Fargo. According to the CFPB filing, from January 1, 2011 to September 8, 2016 Wells Fargo employees opened approximately 1,534,280 deposit accounts "that may not have been authorized and that may have been funded through simulated funding, or transferring funds from consumers’ existing accounts without their knowledge or consent. That analysis determined that roughly 85,000 of those accounts incurred about $2 million in fees (...)"  At the same time,...
Update To: Dirty Games with DMCA notices for Pittsburgh CBS and PissedConsumer

Update To: Dirty Games with DMCA notices for Pittsburgh CBS and PissedConsumer

The dust has not even started settling over Frankfort Herald DMCA games as the new player has come to light – Mashable City a/k/a mashablecity.com.   The throne is never vacant… In their May 2016 DMCA takedown notice to Google Mashable City alleged that they were the copyright owner of Pissed Consumer content published back in 2013. Original URL: http://www.mashablecity.com/travel/transportation/cam-transport-inc-fraud-alert Allegedly Infringing PC URLs: https://wagner-trucking-inc.pissedconsumer.com/category/transportation.html, https://wagner-trucking-inc.pissedconsumer.com/review.html, and https://wagner-trucking-inc.pissedconsumer.com/american-truck-showrooms-rip-off-20130515408960.html Mashable City claims to be “…a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking  to amazon.com…” Strangely...
Dirty Games with DMCA notices for Pittsburgh CBS and PissedConsumer

Dirty Games with DMCA notices for Pittsburgh CBS and PissedConsumer

We at Opinion Corp(dba Pissed Consumer) have hoped that the last post about aggressive SEO practices would put some sense into SEO players. We wanted to stress out the fact that we pay attention to the details and review all the facts. We hoped Reputation Management Companies would stop making gross errors and at least try playing by the rules. Apparently they are still not quite with us. We intend to use Pissed Consumer blog to talk about the facts and show all the dirty SEO and ORM techniques as we learn about them. This time around we will show how the...
Dark side of Online Reputation Management (ORM)

Dark side of Online Reputation Management (ORM)

03/17/2016 Original Post How far could corporations go to hide negative consumer reviews from being located?  - That is the question. This time they might have gone way too far... Apparently, some corporations hire shady reputation management companies to file questionable lawsuits with the purpose of getting defamation judgment in their favor.  Once obtained, the judgment gets forwarded to major search engines followed by the removal of allegedly defamatory webpages from search engine index.  We managed to identify two attorneys who have been involved in such a scheme. So far, we have collected 11 cases filed in the Superior Court of Contra Costa...
Section 230 Defense Consortium

Section 230 Defense Consortium

User generated content (UGC) websites are protected by Section 230 of the Communications Decency Act. However, there are still companies and/or individuals that feel that they can overcome Section 230 and devise a 'New Plan' of attack. PissedConsumer has been a subject of numerous attacks involving meritless lawsuits, and we are not the only ones. There is a number of USG websites that are in the same position. There are people out there that would like to silence Internet service providers for whatever the reason may be. Suggested Solution Publicize these cases to educate the public and the lawyers who still have not heard of Section 230… UGC websites...
Who really killed Revenge Porn Sites? Our Lawyer, Marc Randazza

Who really killed Revenge Porn Sites? Our Lawyer, Marc Randazza

There has been a cloud of kudos and congratulations for law professors who claim to be “heroes of the internet,” for their fight against revenge porn. For example, Brian Leiter seems to credit a trio of law professors who have never handled a single case. Meanwhile, when it comes to revenge porn, our lawyer actually got results in court. In the past, revenge porn operators have tried to claim that they are protected by the same law that protects our right to share your consumer reviews – 47 U.S.C. § 230. However, these people are what the Economist called “Misery Merchants” (in an article...
Randazza Wins Defamation Venue Case

Randazza Wins Defamation Venue Case

Pissed Consumer has had its share of defamation cases filed against it. In many of those cases we were represented by Marc Randazza. Randazza just won a short, but important appellate court case in Florida involving the proper venue for a case to be brought. In Comins v. VanVoorhis, Case No. 2009-CA-15047-O, Ninth Jud. Cir. of Orange County, Florida, Randazza's client wrote an article about a wealthy business man who shot someone's dogs, claiming that they were wolves. The individual who shot the dogs, Christopher Comins, filed a defamation suit against Randazza's client, which wound up being dismissed because he didn't give the...
Our lawyer, Marc Randazza, on Copyright Misuse

Our lawyer, Marc Randazza, on Copyright Misuse

At Pissed Consumer, we get a lot of flak from companies that want to take down negative reviews, and they get very creative about it. Most half-decent lawyers know that a straight up defamation claim will not get past 47 U.S.C. § 230. But, most also know that Section 230 does not stop a copyright claim. Therefore, some lawyers think they can get creative and misuse copyright. This is a form of copyright trolling, and the last company that tried to go after Randazza’s clients in a copyright trolling operation did not find it was to their benefit. “Using copyright to try and take...