Lumen Database Issues. How to Deal with Google DMCA and Court Order Removal Requests?

Lumen Database Issues. How to Deal with Google DMCA and Court Order Removal Requests?

Dear Lumen Team, The Google Team and Internet Society, Over the past years Pissedconsumer.com initiated and actively took part in uncovering numerous fraudulent schemes used by so-called reputation management entities to remove data from Google and other search engines. We have been closely cooperating with UCLA School of Law Professor Eugene Volokh, with whom we have managed to unveil a bunch of “shenanigans” involving fake court orders. At the beginning we started the ball rolling and, most recently, this idea was taken up and investigated by Texas AG`s Office. Hopefully, this pattern of events will continue developing in the right direction. We are seeking to...
Negative SEO Attack on PissedConsumer and its Effects

Negative SEO Attack on PissedConsumer and its Effects

I have put together this article to show effects of Negative SEO Attack on PissedConsumer. Even though Google states that Google Algorithms will identify and prevent affects of Negative SEO, some companies try to utilize these methods to silence its critics. In this article I will speak about 2 separate instances of Negative SEO that was employed against PissedConsumer. For most other websites it may be difficult to understand the source of Negative SEO attack. In case of PissedConsumer, it is extremely easy to identify the source of the attack and the company that ordered the hit. You just need to...
Randazza Resoundingly Wins First Amendment Case

Randazza Resoundingly Wins First Amendment Case

The Eleventh Circuit Court of Appeal ruled this morning in favor of Randazza Legal Group's client, Dr. Steven Novella in a landmark First Amendment decision. Randazza serves as First Amendment counsel to Pissed Consumer, and this decision makes us all more free. The case, Tobinick v Novella, was originally filed in the Southern District of Florida. There, two doctors sparred over claims regarding a controversial Alzheimer’s treatment. Novella published his opinions about Tobinick’s treatment and Tobinick responded by filing a lawsuit for both defamation related counts and a creative Lanham Act claim. He sought an injunction that would suppress Novella’s opinions and...
Wells Fargo Fraudulent Accounts Scandal: Who is to Blame and How to Prevent Future Problems?

Wells Fargo Fraudulent Accounts Scandal: Who is to Blame and How to Prevent Future Problems?

How many bank accounts do you have? If you are banking with Wells Fargo you may not know the correct answer to this question. Why? On September 8, 2016 Consumer Financial Protection Bureau (CFPB) filed a Consent Order in the matter of Wells Fargo. According to the CFPB filing, from January 1, 2011 to September 8, 2016 Wells Fargo employees opened approximately 1,534,280 deposit accounts "that may not have been authorized and that may have been funded through simulated funding, or transferring funds from consumers’ existing accounts without their knowledge or consent. That analysis determined that roughly 85,000 of those accounts incurred about $2 million in fees (...)"  At the same time,...
Will the New Robocall Crackdown Strike Force Stop the Abuse?

Will the New Robocall Crackdown Strike Force Stop the Abuse?

What kind of a phone call can bring U.S. Federal Communications Commission and over 30 top United States IT companies together to form a coordinated "Robocall Strike Force"? Well, "robocalls" can do just that. A robocall is simply an automated phone call that uses an autodialer to deliver a message. If you ever received unwanted pre-recorded phone calls from telemarketers, debt collectors, political parties, donation seekers, or outright scammers, you are familiar with robocalls. And, you are definitely not alone. Robocalls are widespread and no one is immune from them. When consumers get multiple robocalls a day, it can be very irritating and entirely abusive. Some...
Update To: Dirty Games with DMCA notices for Pittsburgh CBS and PissedConsumer

Update To: Dirty Games with DMCA notices for Pittsburgh CBS and PissedConsumer

The dust has not even started settling over Frankfort Herald DMCA games as the new player has come to light – Mashable City a/k/a mashablecity.com.   The throne is never vacant… In their May 2016 DMCA takedown notice to Google Mashable City alleged that they were the copyright owner of Pissed Consumer content published back in 2013. Original URL: http://www.mashablecity.com/travel/transportation/cam-transport-inc-fraud-alert Allegedly Infringing PC URLs: https://wagner-trucking-inc.pissedconsumer.com/category/transportation.html, https://wagner-trucking-inc.pissedconsumer.com, and https://wagner-trucking-inc.pissedconsumer.com/american-truck-showrooms-rip-off-20130515408960.html Mashable City claims to be “…a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking  to amazon.com…” Strangely enough,...
Dirty Games with DMCA notices for Pittsburgh CBS and PissedConsumer

Dirty Games with DMCA notices for Pittsburgh CBS and PissedConsumer

We at Opinion Corp(dba Pissed Consumer) have hoped that the last post about aggressive SEO practices would put some sense into SEO players. We wanted to stress out the fact that we pay attention to the details and review all the facts. We hoped Reputation Management Companies would stop making gross errors and at least try playing by the rules. Apparently they are still not quite with us. We intend to use Pissed Consumer blog to talk about the facts and show all the dirty SEO and ORM techniques as we learn about them. This time around we will show how the company...
Dark side of Online Reputation Management (ORM)

Dark side of Online Reputation Management (ORM)

03/17/2016 Original Post How far could corporations go to hide negative consumer reviews from being located?  - That is the question. This time they might have gone way too far... Apparently, some corporations hire shady reputation management companies to file questionable lawsuits with the purpose of getting defamation judgment in their favor.  Once obtained, the judgment gets forwarded to major search engines followed by the removal of allegedly defamatory webpages from search engine index.  We managed to identify two attorneys who have been involved in such a scheme. So far, we have collected 11 cases filed in the Superior Court of Contra Costa...
Section 230 Defense Consortium

Section 230 Defense Consortium

User generated content (UGC) websites are protected by Section 230 of the Communications Decency Act. However, there are still companies and/or individuals that feel that they can overcome Section 230 and devise a 'New Plan' of attack. PissedConsumer has been a subject of numerous attacks involving meritless lawsuits, and we are not the only ones. There is a number of USG websites that are in the same position. There are people out there that would like to silence Internet service providers for whatever the reason may be. Suggested Solution Publicize these cases to educate the public and the lawyers who still have not heard of Section 230… UGC websites...
Who really killed Revenge Porn Sites? Our Lawyer, Marc Randazza

Who really killed Revenge Porn Sites? Our Lawyer, Marc Randazza

There has been a cloud of kudos and congratulations for law professors who claim to be “heroes of the internet,” for their fight against revenge porn. For example, Brian Leiter seems to credit a trio of law professors who have never handled a single case. Meanwhile, when it comes to revenge porn, our lawyer actually got results in court. In the past, revenge porn operators have tried to claim that they are protected by the same law that protects our right to share your consumer reviews – 47 U.S.C. § 230. However, these people are what the Economist called “Misery Merchants” (in an article...
Randazza Wins Defamation Venue Case

Randazza Wins Defamation Venue Case

Pissed Consumer has had its share of defamation cases filed against it. In many of those cases we were represented by Marc Randazza. Randazza just won a short, but important appellate court case in Florida involving the proper venue for a case to be brought. In Comins v. VanVoorhis, Case No. 2009-CA-15047-O, Ninth Jud. Cir. of Orange County, Florida, Randazza's client wrote an article about a wealthy business man who shot someone's dogs, claiming that they were wolves. The individual who shot the dogs, Christopher Comins, filed a defamation suit against Randazza's client, which wound up being dismissed because he didn't give the...
Our lawyer, Marc Randazza, on Copyright Misuse

Our lawyer, Marc Randazza, on Copyright Misuse

At Pissed Consumer, we get a lot of flak from companies that want to take down negative reviews, and they get very creative about it. Most half-decent lawyers know that a straight up defamation claim will not get past 47 U.S.C. § 230. But, most also know that Section 230 does not stop a copyright claim. Therefore, some lawyers think they can get creative and misuse copyright. This is a form of copyright trolling, and the last company that tried to go after Randazza’s clients in a copyright trolling operation did not find it was to their benefit. “Using copyright to try and take...
Chick-fil-A Sponsors a LGBT Film Festival

Chick-fil-A Sponsors a LGBT Film Festival

The “world’s first faith-based LGBT film festival” is hitting the road thanks to corporate sponsors. One of those sponsors happens to be one of the most conservative businesses to make the news in the past few years. In a rather startling turn of events, one Chick-fil-A franchise is sponsoring “Level Ground”, the LGBT film festival in question. While this wouldn’t have made the news for almost any other business, Chick-fil-A’s owner has gone on record repeatedly with his and the company’s views on gay marriage. The views were not favorable. In fact, following highly publicized boycotts for and celebrations of its...
Big Trouble with Prepaid Cards

Big Trouble with Prepaid Cards

Customer complaints about prepaid cards have been increasing over the last six months. In fact, the number of complaints on Pissed Consumer have snowballed. The first review on Rushcard appears on Pissed Consumer four years ago. An average of 13 reviews about the prepaid card were made each month in the first nine months of the year. And then October came. Looking at customer complaints, it seems Rushcard’s computer system went down on October 13. In the span of three days – October 13 through October 15 – Pissed Consumer saw over 700 reviews posted about Rushcard. In the weeks since...
Large Retail Stores Facing Employee Shortages this Holiday Season

Large Retail Stores Facing Employee Shortages this Holiday Season

It’s a nice problem for the economy to have, perhaps, but it’s not nearly as appealing for the stores that are facing serious shortages of workers. As the holiday season rapidly approaches, Target, Wal-Mart and TJ Maxx have all boosted wages and made noises about not being able to get enough workers employed. Raising Wages Working in a retail job at Target or Wal-Mart isn’t necessarily prestigious, but it does bring in a paycheck. Fortunately for workers, those paychecks are going up just a bit. Wal-Mart has adjusted its starting wage to $9 per hour and Target quickly followed. TJ Maxx, another...
Is Home Depot a Credit Killer?

Is Home Depot a Credit Killer?

We all know the value of a high credit score, and if you don’t, you likely haven’t been paying attention to yours. One man was very worried about his credit score. So worried, in fact, that he is suing Home Depot for “ruining” his score with a late payment notice. The High Price of Paying Late A customer in Oregon has taken the extreme measure of suing Home Depot for $250,000. One quarter of a million dollars is the value the unnamed man has put on his own credit score, which he claims Home Depot negatively affected without cause. The story laid out in...
McDonalds May Regret All-Day Breakfast

McDonalds May Regret All-Day Breakfast

When McDonalds launched its all day breakfast menu customers were thrilled. The owners and managers of the restaurants which had to serve that all day breakfast are far less enthusiastic. McDonalds Trying for a Comeback McDonalds has been in a slide for some time as the public looks for better options in fast food. One of the many tactics the fast food company has tried is to simplify its main menu and now it is expanded the menu to include breakfast items all day. Other fast food companies like Sonic have always had this option available, but what McDonalds great – the super-fast...
Why We All Need Negative Reviews

Why We All Need Negative Reviews

Five stars. Two thumbs up. 100 percent. As consumers, we rely on product reviews to steer us in the right purchasing decision. It’s easy to see why we, the buyers, might need positive reviews. After all, if you have a great experience at a particular restaurant, your positive review encourages others to visit the restaurant. Hungry patrons and restaurant owners alike are thrilled about every positive review. The same can be said for movies, video games, books, service and virtually any other experience. But what about the experiences that aren’t very good? Do we need negative reviews just as much as positive...
Wendy’s Ditches the Dollar Menu

Wendy’s Ditches the Dollar Menu

While customers love the dollar menu at fast food restaurants like Wendy’s, the store itself may not be as big a fan. In fact, many other fast food restaurants like McDonald’s and Taco Bell are also looking for ways to boost the bottom line while leaving the value menus that customers love. For restaurants, the dollar menu is very much a double-edged sword. The Value of the Dollar Menu The actual purpose of the dollar menu at a Wendy’s location is to encourage customers to spend well over one dollar. Order a single burger for a dollar and then add a drink...
After 60 Years, Disney Is Changing Ticket Sales

After 60 Years, Disney Is Changing Ticket Sales

After more than six years of theme park magic, Disney is changing the way tickets are sold for both Disney World and Disneyland. The theme parks will be changing ticket sales to reflect demand, hoping to spread crowds out over the year by pricing holidays and weekends higher than non-peak times. The hope is that by making tickets more expensive on popular days, and less expensive on traditionally non-peak times, Disney-goers will be able to enjoy their experience more. Long Waits, Closing Gates Disney is facing a problem that many companies would love to have. The parks are just too popular. There...