How to Remove Content from PissedConsumer.com – Suggestions Straight from the Horse’s Mouth

How to Remove Content from PissedConsumer.com – Suggestions Straight from the Horse’s Mouth

The Internet is buzzing with recommendations on how to get rid of Pissed Consumer, how to be removed from PissedConsumer.com, how to deal with reviews published on PissedConsumer.com, etc., etc. So, we’ve decided to write this article and clear up some common misconceptions about Pissed Consumer, whether Pissed Consumer allows removal of content and how to go about that. Content: Who are we at PissedConsumer.com? Who posts on PissedConsumer.com? Does Pissed Consumer allow removal of content? Sending Pissed Consumer a notarized letter Providing a valid court order to Pissed Consumer Participating in Pissed Consumer’s Legitimacy Verification Program Making Additional Comments on Your Complaint Contacting Pissed Consumer Who Are We at PissedConsumer.com? We at PissedConsumer.com are a leading consumer advocacy and review platform giving voice to ordinary people and connecting...
How NOT To Remove Reviews − a Story about Fake Notarized Letters

How NOT To Remove Reviews − a Story about Fake Notarized Letters

“A single lie destroys a whole reputation of integrity” - Baltasar Gracian Before you start reading this (hopefully) fascinating story, let’s conduct a little experiment. Try typing something like “remove review”, “remove content” or “content removal” in Google search bar. What did you get? We think same as everybody would – the Internet is full of all kinds of recommendations on what you “can”, “should”, “must” and “need” to do if you want to remove content from a review platform like PissedConsumer.com. Interestingly enough, it will not be so easy for you to find a decent piece of advice on what NOT to...
How to Avoid Moving Scams

How to Avoid Moving Scams

When the preparation for the moving day begins, one of the biggest preoccupations is how to pull through the whole thing. Since moving is quite a complex venture, one needs to be sure that every part of a task is being done properly. One of the most important tasks is finding a proper moving company which will help you with everything related to moving such as packing your belongings and shipping them to the desired location. However, there has been an increase in fraud moving companies in recent years. This is why, if you are planning to move, you should be...
Lumen Database Issues. How to Deal with Google DMCA and Court Order Removal Requests?

Lumen Database Issues. How to Deal with Google DMCA and Court Order Removal Requests?

Dear Lumen Team, The Google Team and Internet Society, Over the past years Pissedconsumer.com initiated and actively took part in uncovering numerous fraudulent schemes used by so-called reputation management entities to remove data from Google and other search engines. We have been closely cooperating with UCLA School of Law Professor Eugene Volokh, with whom we have managed to unveil a bunch of “shenanigans” involving fake court orders. At the beginning we started the ball rolling and, most recently, this idea was taken up and investigated by Texas AG`s Office. Hopefully, this pattern of events will continue developing in the right direction. We are seeking to...
Negative SEO Attack on PissedConsumer and its Effects

Negative SEO Attack on PissedConsumer and its Effects

I have put together this article to show effects of Negative SEO Attack on PissedConsumer. Even though Google states that Google Algorithms will identify and prevent affects of Negative SEO, some companies try to utilize these methods to silence its critics. In this article I will speak about 2 separate instances of Negative SEO that was employed against PissedConsumer. For most other websites it may be difficult to understand the source of Negative SEO attack. In case of PissedConsumer, it is extremely easy to identify the source of the attack and the company that ordered the hit. You just need to...
Randazza Resoundingly Wins First Amendment Case

Randazza Resoundingly Wins First Amendment Case

The Eleventh Circuit Court of Appeal ruled this morning in favor of Randazza Legal Group's client, Dr. Steven Novella in a landmark First Amendment decision. Randazza serves as First Amendment counsel to Pissed Consumer, and this decision makes us all more free. The case, Tobinick v Novella, was originally filed in the Southern District of Florida. There, two doctors sparred over claims regarding a controversial Alzheimer’s treatment. Novella published his opinions about Tobinick’s treatment and Tobinick responded by filing a lawsuit for both defamation related counts and a creative Lanham Act claim. He sought an injunction that would suppress Novella’s opinions and...
Wells Fargo Fraudulent Accounts Scandal: Who is to Blame and How to Prevent Future Problems?

Wells Fargo Fraudulent Accounts Scandal: Who is to Blame and How to Prevent Future Problems?

How many bank accounts do you have? If you are banking with Wells Fargo you may not know the correct answer to this question. Why? On September 8, 2016 Consumer Financial Protection Bureau (CFPB) filed a Consent Order in the matter of Wells Fargo. According to the CFPB filing, from January 1, 2011 to September 8, 2016 Wells Fargo employees opened approximately 1,534,280 deposit accounts "that may not have been authorized and that may have been funded through simulated funding, or transferring funds from consumers’ existing accounts without their knowledge or consent. That analysis determined that roughly 85,000 of those accounts incurred about $2 million in fees (...)"  At the same time,...
Update To: Dirty Games with DMCA notices for Pittsburgh CBS and PissedConsumer

Update To: Dirty Games with DMCA notices for Pittsburgh CBS and PissedConsumer

The dust has not even started settling over Frankfort Herald DMCA games as the new player has come to light – Mashable City a/k/a mashablecity.com.   The throne is never vacant… In their May 2016 DMCA takedown notice to Google Mashable City alleged that they were the copyright owner of Pissed Consumer content published back in 2013. Original URL: http://www.mashablecity.com/travel/transportation/cam-transport-inc-fraud-alert Allegedly Infringing PC URLs: https://wagner-trucking-inc.pissedconsumer.com/category/transportation.html, https://wagner-trucking-inc.pissedconsumer.com/review.html, and https://wagner-trucking-inc.pissedconsumer.com/american-truck-showrooms-rip-off-20130515408960.html Mashable City claims to be “…a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking  to amazon.com…” Strangely...
Dirty Games with DMCA notices for Pittsburgh CBS and PissedConsumer

Dirty Games with DMCA notices for Pittsburgh CBS and PissedConsumer

We at Opinion Corp(dba Pissed Consumer) have hoped that the last post about aggressive SEO practices would put some sense into SEO players. We wanted to stress out the fact that we pay attention to the details and review all the facts. We hoped Reputation Management Companies would stop making gross errors and at least try playing by the rules. Apparently they are still not quite with us. We intend to use Pissed Consumer blog to talk about the facts and show all the dirty SEO and ORM techniques as we learn about them. This time around we will show how the...
Dark side of Online Reputation Management (ORM)

Dark side of Online Reputation Management (ORM)

03/17/2016 Original Post How far could corporations go to hide negative consumer reviews from being located?  - That is the question. This time they might have gone way too far... Apparently, some corporations hire shady reputation management companies to file questionable lawsuits with the purpose of getting defamation judgment in their favor.  Once obtained, the judgment gets forwarded to major search engines followed by the removal of allegedly defamatory webpages from search engine index.  We managed to identify two attorneys who have been involved in such a scheme. So far, we have collected 11 cases filed in the Superior Court of Contra Costa...
Section 230 Defense Consortium

Section 230 Defense Consortium

User generated content (UGC) websites are protected by Section 230 of the Communications Decency Act. However, there are still companies and/or individuals that feel that they can overcome Section 230 and devise a 'New Plan' of attack. PissedConsumer has been a subject of numerous attacks involving meritless lawsuits, and we are not the only ones. There is a number of USG websites that are in the same position. There are people out there that would like to silence Internet service providers for whatever the reason may be. Suggested Solution Publicize these cases to educate the public and the lawyers who still have not heard of Section 230… UGC websites...
Who really killed Revenge Porn Sites? Our Lawyer, Marc Randazza

Who really killed Revenge Porn Sites? Our Lawyer, Marc Randazza

There has been a cloud of kudos and congratulations for law professors who claim to be “heroes of the internet,” for their fight against revenge porn. For example, Brian Leiter seems to credit a trio of law professors who have never handled a single case. Meanwhile, when it comes to revenge porn, our lawyer actually got results in court. In the past, revenge porn operators have tried to claim that they are protected by the same law that protects our right to share your consumer reviews – 47 U.S.C. § 230. However, these people are what the Economist called “Misery Merchants” (in an article...
Randazza Wins Defamation Venue Case

Randazza Wins Defamation Venue Case

Pissed Consumer has had its share of defamation cases filed against it. In many of those cases we were represented by Marc Randazza. Randazza just won a short, but important appellate court case in Florida involving the proper venue for a case to be brought. In Comins v. VanVoorhis, Case No. 2009-CA-15047-O, Ninth Jud. Cir. of Orange County, Florida, Randazza's client wrote an article about a wealthy business man who shot someone's dogs, claiming that they were wolves. The individual who shot the dogs, Christopher Comins, filed a defamation suit against Randazza's client, which wound up being dismissed because he didn't give the...
Our lawyer, Marc Randazza, on Copyright Misuse

Our lawyer, Marc Randazza, on Copyright Misuse

At Pissed Consumer, we get a lot of flak from companies that want to take down negative reviews, and they get very creative about it. Most half-decent lawyers know that a straight up defamation claim will not get past 47 U.S.C. § 230. But, most also know that Section 230 does not stop a copyright claim. Therefore, some lawyers think they can get creative and misuse copyright. This is a form of copyright trolling, and the last company that tried to go after Randazza’s clients in a copyright trolling operation did not find it was to their benefit. “Using copyright to try and take...
Roca Labs v. Opinion Corp (DBA PissedConsumer.com). Roca Labs seems likely continue to sue customers who speak out

Roca Labs v. Opinion Corp (DBA PissedConsumer.com). Roca Labs seems likely continue to sue customers who speak out

Dear PissedConsumer User: Not everyone believes you should have the right to express yourself about the companies who take your hard-earned money for their products and services. Roca Labs certainly does not. Please read on to learn about the legal campaign Roca Labs is undertaking to punish consumers who complain about its products. Roca Labs is doing whatever it can to identify former customers and others who have posted their comments here so it can take legal action against them to prevent them from expressing themselves and informing other consumers about their experiences. PissedConsumer is fighting the actions of Roca Labs in...