Yall were not able to put the money back into my acct. so could you please issue me a check for refund of the product. My name is Kelley Boyd address is 7940 calvary cross rd Lula ga 30554 6****70088
Poor Customer Service
I ordered 4 pillowcases online from Blissy.com. The invoice specified shipping was free. But when the parcel arrived from Blissy in England, it attracted a customs charge of £14.38. I paid this fee, assuming Blissy would refund me. But when I asked for the refund in an email their response was: "Unfortunately, since this is an international order the customs fee is charged by the country that the product is shipped to and we do not have any control over it." To my mind, this response is not acceptable -- hence this review.
User's recommendation: Demand confirmation in writing that no Custom's fee will be attracted.
Blissy Shipping Service
- Very good at drawing in the customers
- Not so good at acting in good faith
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