Blink Visioncare

The worst service ever... never coming back to this store...

wouldn't recommend this store to anyone... they rip you off! Very poor service.. they give 2-3 people same appointment times thus the confusion and the long wait times...

they are liars and you will never get what you deserve...

they totally will rip you off every single cent! NOT RECOMMENDED!

Worst I would say in GtA man

I would Be suggesting Nt to go there. Worse customer service plus worse dealin.Even With the coverage they do eat up ur money like insane.

It was my mistake goin there n havin the WORST CUSTOMER Service EVA. Waste of time *** !!

DO NOT MAKE THE MISTAKE OF GOING TO THIS PLACE!!! The lady was very pushy and kept asking me for my benefits package.

I went a few times to them but didn't buy anything. I finally decided on two pairs and she said she would use my benefits towards this. She gave me an amount and told me I would pay that amount out of my pocket and would get the return when it was sent out. Unfortunately, this was not the case.

She was charging me more for the sunglasses then they were worth. I even compared a price of sunglasses from sunglass hut and still it was over priced! They were charging me extra money and saying that they would give me a gift card of half of the amount I paid to put towards my sunglasses. The remaining amount was lost in the air.

This place is the worst place and they are manipulating people with benefits and misusing their trust.

Don't step foot in this store!!

I have been there twice, met two different employees and both were too unprofessional! I could tell that they get annoyed when customers come in.

The first lady I met actually stopped me from trying on a frame saying that this is too big for me. And it didn't sound like an advice, more like she wanted me to leave.

The next time I went, this another employee did not even greet us or get up from her chair until called.

And even when she finally came over, she was too resistant to unlock the cabinets so I couldn't try the frames. I WOULD NEVER GO BACK UNTIL THEY TEACH THEIR EMPLOYEES BASIC MANNERS.

I bought vision glasses for my son in May 2012 from Spexx in BRAMALEA CITY CENTER and paid $150 for glasses with anti glareand anti scratch coating. Within 2 month there were lots of scratches on the lenses.

I went back on 13 Aug 2012 and the girls were pretty rude and on my insisting talked to their supervisio named Shoiab who passed on the message that he can'tdo anything. They have another store Fashion Eye Ware Blink in the same mall where I met one of the same saleman and this guy Shoiab. I TOLD HIM about my problem and he agreed to do the repairs for scratches.I was promised that I will get my glasses next day.They never get back to me. 4 visits and umpteen no of telephone calls which they never pick up and respond back after leaving voice messages, the last visit being on Aug 27, I am still to get my glasses back.

Last visit the supervisor Shoiab said he doesn't know where my glassesare and told me he woulg call me back tommorow. I would never recommend anybody to do any business with these dishoenst buch.

I have my own place that I usually go to but this time I went here for the simple reason that I didn't need to make an appointment. Right there in front of their store they advertised "optician onsite".

I got there and I was told that the optician would be back later so off I go. When I returned I once again asked if the optician was onsite and I was told he was. Excellent. Usually with past experience I would be advised whether one pair looked better versus another pair.

That was not the case here. I was rushed into buying a pair of glasses that I had in my hand by her quickly getting my name, address, and phone. That should have been the trigger to walk out. As soon as she had this information i was subjected to even worse care.

First I whisked off and was told to follow her. She went out the store and started to walk through the mall at a very fast pace (good thing I wasn't an elder). At this point I was getting angry over the false advertisement of "Optician Onsite". As it turned out I was taken to another vision care center for their optometrist to do my exam.

The optometrist made the one eye very clear but when I complained that the other eye wasn't I was told that this is normal. Okay, never heard of that before but ok. After the exam, the girl that brought me there was nowhere to be found and some guy was directing me to follow him. Once again we did the mad dash trying to follow this guy back to the original store.

When I questioned this whole running around thing, she simply barked back, "ya well try doing it the same number of times that I do in a day.". Excuse me! I asked how much it would cost me to walk out without buying glasses and they told me it was $90 for the exam. I was stuck to either have to pay $90 to run around or buy their overpriced glasses.

I paid for my glasses and was told to wait for a phone call then I left. When I returned to pick up my glasses they didn't fit right and of course there was no one there to make adjustments. I was told to come back in 15 min. When I returned the girl at the desk handed me my glasses.

Can you believe that someone had come during the 15 min that I was gone, made some adjustments, and left again? My glasses were still crooked but I was fuming so I took them and left. It was pointless. Never again will I go back.

Oh and on the back of the receipt there it is in big bold lettering, NO RETURNS and NO EXCHANGES. Their pricing is way too high. I spent twice as much as I do any other year. I wouldn't mind spending the money if the service was impeccable.

I've since told my story to a few family and friends that were asking where I got mine done because they were due for a replacement pair but let me assure you that I steered them away from this crazy place.

Here it is 3 weeks later, $400 out of pocket and convinced that my prescription is not correct. I will now have to go and make an appointment at my usual office and get my eyes retested and go from there.