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Blink Cat Food

Blink Cat Food Reviews

blinkcats.co.uk
What is your customer experience with Blink Cat Food?

Blink Cat Food Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Blink Cat Food has a 1.0 star rating based on 3 customer reviews; consumers report mostly dissatisfied experiences and note high price levels.

Positive Feedback

Cats like the product and reviewers describe the food as great quality.

Negative Feedback / Risk Areas

  • Customers report no phone support and poor customer service when trying to resolve account issues.
  • Multiple users describe problems with subscriptions, auto-ship orders, and unexpected billing.
  • Complaints include difficulty cancelling orders and slow or absent responses about refunds.
  • Several reviewers warn about recurring Blink Cat Food customer complaints and delivery errors.

Key Takeaways for Future Customers

  • Check Blink Cat Food reviews before subscribing and monitor bank statements closely.
  • Prefer one-off supermarket purchases if you need responsive customer service.
  • Confirm order details to avoid costly wrong shipments and follow up persistently on refunds.
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Cait A Gft

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

About my account

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Could not get a hold of anyone from Blink Cat Food to sort out my account, get it taken off hold, and to sort out the date to be changed.

Loss:
$55
Pros:
  • Cat loves it
Cons:
  • Not being able to talk on the phone to someone who works their

Preferred solution: Sort out my account to be taken off hold and sort out the date

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Dawn S Del

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Inacctive account, wrong recipies in £80 box, unable to cancel multiple orders taking money no response

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AI Highlights
  • - No reply to emails; account inactive.
  • - £80 box arrived wrong recipe; refund requested.
  • - Cancel upcoming orders; account reactivation needed.

Customer services, I have emailed you numerous times over the last few days, all with no response. I tried to adjust an order for chicken dry food on Sunday; my account was rendered inactive.

On Monday, my £80 box of food arrived, all with the wrong recipe food that my cat will not eat. I have advised you several times in the past not to adjust the order, as he will only eat your tuna food. This £80 box needs to be refunded and collected, as it is useless. I tried to log in to my account today, Tuesday, to find that despite my account being inactive, there is a box of dry food on its way, charged on Sunday.

I then noticed that there is also another order scheduled for Wednesday for more dry food and another box of food. Despite repeatedly trying to make adjustments and cancel this order (removing my address, trying to cancel the payment method), I cannot, as apparently my account is inactive and will not reactivate. Please cancel this Wednesday order, refund me for the £80 box, and confirm if the food sent on Sunday is for chicken. If not, this will also have to be returned.

If you take another penny from my bank card, I will sue you. Stop this order now. Refund me for the £80. Reactivate my account so I can cancel any more unknown orders.

Just what is going on? This situation and the complete lack of response to these serious issues are completely unacceptable.

Yours,

Dr.

D. Scott, Ph.D., Sci.

Loss:
$80
Pros:
  • Great quality food
Cons:
  • Rubbish website locks you out of account
  • No phone number
  • No customer service

Preferred solution: Full refund

User's recommendation: company is going downhill fast regularly stop subscriptions to monitor orders or just purchase from supermarket, Customer service is nonexistant!

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Jessica S Pug

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Didn't have anyone to answer the call

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The delivery company is going to charge me for redelivery due to an incomplete address. You have my address and this is not the first time you've sent me cat food.

Loss:
$10

Preferred solution: Deliver product or service ordered

View full review

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