Cancelled and never reschedules

Called Blinds Plus Shutters and an appt time was set up. That morning right before our scheduled appt we got a call saying that the gentlemen had to reschedule because his father is in the hospital and he would call the next day to reschedule. Four days later still no phone call so we hired another shutter company. If the original person couldn't make it because of a family emergency they should have at least contacted their office and had another person come in his place. I guess they didn't want our work and we wanted shutters installed in our living room, dining room and kitchen a total of 5 windows. Plus considering having the other 5 windows in the home done too
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ID
#1311725 Review #1311725 is a subjective opinion of poster.

Don't Care For The Little Guy

I had one broken window blind that I needed repaired or replaced. I call the company and got a recording. This was just after they opened in the morning when they possibly were not so busy. Got a message that if I was calling during the hours they were open they were busy with a customer. Left a detail message about what I needed and my phone number expecting a call back when they were through dealing with a customer. A week went by with no call back. Any company that does not bother to call a potential customer back regardless the size of the job that may have should not be patronized.
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ID
#898942 Review #898942 is a subjective opinion of poster.
Location
Lady Lake, Florida
Reason of review
Poor customer service

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