New Reviewer

Ridiculous Experience

I ordered over $200 worth of candy. They email and call saying UPS didn't like my address. I confirm my information is correct. They reply to the same email where I confirmed this: "We will not ship your order until the address and phone number are correct." I gave them the correct information. I confirmed it. They couldn't even read the email they replied to? Who needs this hassle and attitude. I'll buy my candy somewhere else. Employee Shawnee Dandrea does not care about losing her company large orders and repeat business.
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ID
#1464430 Review #1464430 is a subjective opinion of poster.
Cons
  • Shawnee dandrea
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
New Reviewer

Blair Candy Company Sucks

2.0
Update by user Mar 16, 2017

Blair Candy will take your order then go on a I DON'T CARE SPREE, so don't waste your money. My items arrived damaged and Blair Candy is making sure they IGNORE it completely and won't respond to customer complaints! SAVE YOUR MONEY, BUY ELSEWHERE.

Update by user Mar 12, 2017

Blair Candy could care less and doesn't respond to customer needs or complaints. Buy elsewhere

Original review posted by user Mar 04, 2017
I had the displeasure of trying a company called Blair Candy. I read all about them and thought it would be safe to try them out as I have Grandchildren that live out of state and I'm always looking to send them treats from time to time. I ordered from this company and saw that they had "very high" shipping costs so I sent them an email asking if they had any other avenues of shipping that would be cheaper and asking of they were to have any upcoming Easter specials. I received NO communication. I went ahead and ordered and then "next day" no kidding received an email of solicitation offering 15% off after I had ordered using a 10% off coupon at check out. I sent an email of discontent and was told they would offset the amount by another 5%. I received the same cost at check out and my Grandchildren received "melted" chocolate suckers and cracked plastic eggs. I'm so upset and this Blair Candy company just doesn't care so thought I'd try to educate the public and spare them the turmoil I've gone through just trying out a new company.
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1 comment
#1310962

Don't waste your time or money. Blair Candy has had their one and only opportunity to screw me over.

I wouldn't give them a red cent, in the future.

NO CUSTOMER SERVICE AT ALL. NO CARE.

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0 0
ID
#1016783 Review #1016783 is a subjective opinion of poster.
Location
Altoona, Pennsylvania
Cons
  • Treatment as a new customer
  • Promises made that were not kept and the quality received
Reason of review
Damaged or defective
Loss
$22
Preferred solution
Full refund

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