Janice P Hmt

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Verified Reviewer
| map-marker Romeoville, Illinois

Vehicle inspection report not disclosed upfront

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Blains Farm And Fleet - Vehicle inspection report not disclosed upfront
I only purchased tire from this facility. However my tire indicator was on and I was near this place of business. So I took my car in to have it check. The manager of service said the battery was dead in the sensor and ordered a new one. He then proceeded to schedule me for an appointment when the part was in. I was looking out the window at the place of business and saw my car ride by several times. Finally was car was done I pay and go home. As I am sitting at home I get a text message saying my inspection report is ready. No one told me of a free inspection report and I didnt want one. This report goes to carfax, and no one said anything about the repot. The rude Manager said it is posted in the waiting area which I never saw. shady Shady Scandalous. They get 2 stars because of bad business practice such as this. Be smart and check the reviews before doing business with this business. RUN RUN RUN and do not look back!
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Cons:
  • Unethical business practice

Preferred solution: I want the carfax removed since I was not told upfront and given the opportunity to opt out!

User's recommendation: Do not do business with this place of business

Anonymous
map-marker Springport, Michigan

Unable to set up app

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Was able after talking to a rep to log in on app one time. After that I couldn't and still can't get signed into app. I will say they were very pleasant to deal with. Also want to compliment Maggie at Jackson Michigan store. I called there about a product and she was very aware of the product about the out of stock issue about the fact u have it on order and the issues of getting back in stock and about raincheck.
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User's recommendation: Solve app issue

Wm S Yyw

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Verified Reviewer
| map-marker Morton, Illinois

Complaint

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Blains Farm And Fleet - Complaint
Blains Farm And Fleet - Complaint - Image 2
6 bags of kitty litter placed in my car with bad seals. My complaint was answered with (well we are sorry). I payed full price for a product that they would revived credit from the manufacture. No manager will call me back!
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Loss:
$32

Preferred solution: Price reduction

User's recommendation: Not to buy at farm & fleet

Pamela G Fcl

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Verified Reviewer
| map-marker Chicago, Illinois

Poor product rude manager

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Blains Farm And Fleet - Poor product rude manager
I bought a Coleman minibike that broke clutch keeps falling apart and the chain wont stay on. I have had it in the shop at farm & fleet I was told that they are made poorly and I had to strap it together. I paid a lot of money for this bike and bought the warranty plan. I keep getting the run around from the store and the warranty company. I want my money returned immediately or Im handing this over to my attorney. I dont have money to throw away and now my grandson dont have a bike he can ride. Manager named Michelle at Morton Illinois was extremely rude yelling at me I dont appreciate that.
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Loss:
$531

Preferred solution: Full refund

User's recommendation: Don’t buy one

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