Dashcam Power Magic Pro
I purchased this from a vendor in Thailand. It was outside their 7 day window of return, it was actually 8 days and less than 30 hours in use! In the end I contacted Blackvue. Unfortunately they were on holiday and a week later they started contacting me. They asked me to post it back to Korea. I refused. They then said they would provide a pre paid shipping label. Again I refused. My camera is linked to my car insurance. I want this resolved quickly. I suggested that they send me a new one and the delivery pick up the old one. They refused. I suggested that if they thought I was being untruthful about it being faulty I would destroy it and provide photographic evidence as some companies require. They refused. They say it is their practice to require the return of the old unit. This is a $30 item. it is not financially viable to return it internationally or investigate failure. they are obviously hoping people will react in the way that I did and write it off. I have told them this is not the actions of a quality company. I now have to look for a replacement.
Blackvue Power Magic Pro Dash Camera
- An ideal unit if its qorking
Reason of review
Return, Exchange or Cancellation Policy
Companies Similar to Blackvue
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.