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BLACKHAWK

BLACKHAWK

blackhawk.com
What is your customer experience with BLACKHAWK?

BLACKHAWK Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

BLACKHAWK has a 1.4 star rating based on 3 customer reviews and consumers are mostly dissatisfied. 100% of users would likely recommend BLACKHAWK to a friend or colleague according to the overview.

Key Takeaways for Future Customers

  • Check BLACKHAWK reviews before purchase, especially for tires and holsters.
  • Expect medium price level with some positive notes on product pricing.
  • Confirm return, refund, and gift card policies in advance.

Negative Feedback / Risk Areas

  • Customer complaints focus on poor customer service and hard-to-reach support.
  • Reports of tire failures within 18 months and questionable product quality.
  • Issues with gift cards, billing and refund responsiveness.

Positive Feedback

Some customers praise products and pricing and a few note durable holsters and helpful staff experiences.

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Media from reviews

My Blackhawk tires
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Enid Ned

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My Blackhawk tires

My Blackhawk tires

I was driving down the road and my dash lit up and one of my tires said 0 so I got out in checked and it was a razor stuck in it.

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Jennifer W Eok

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tire installation

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I bought four new tires from Walmart Blackhawk agility, one of the tires is messed up and I dont wanna pay the installation fee. I feel like yall should pay for it considering the tire was bad.

Loss:
$18

Preferred solution: My tire installation paid for

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Alahni Nhi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Albion, Michigan

*** poor customer service

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AI Highlights
  • - I called in December for a gift card and spent 15–20 minutes without progress.
  • - They cited address issues and asked for a utility bill.

I called at the end of December to get a gift card coming. I called, and called and called.

Incompetence abounds. Every time I called I was on the phone for 15 - 20 minutes. I got nowhere. They would say " I'll check on that for you ".

Then they say they have an incomplete or incorrect address. I've lived here over 15 years. They wanted a copy of a utility bill. I don't pay utilities here.

My brother does. Then they wanted something else with my address on it. I couldn't send it to them. There was no fax number or email to send it to.

And I don't have access to a scanner. I think those people get bonuses for screwing people out of their cards. Or they give them to friends or relatives. They don't deserve one star.

I would give them zero if I could. They suck

User's recommendation: Sorry for you luck

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Sheri R Xuh
map-marker Knoxville, Tennessee

Tires

Your tires didn't make it past 18 months. This is with minimal driving.

I texted and tried to call, but it's like pulling teeth. Unless you try to communicate, these tires suck, and I wouldn't recommend them.

Loss:
$900
Cons:
  • Are cheaply made

Preferred solution: Full refund

View full review
Candise Mij

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Happy customer!!!!

Customer service unavailable! I am a user of your products, not pissed at all. Don't know how i got into this area.

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Mark R Fkq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Owners Manual request

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Have more knowledgeable staff regarding product availability and provide on-hand technical support for customers.

Pros:
  • Products and pricing
Cons:
  • No customer service

Preferred solution: Owners manual for Black Hawk K02200-c

User's recommendation: Research 2-3 customer service numbers

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TONIA M Auh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Gift card doesn't work

AI Highlights
  • - Charged for an iTunes gift card that can't be used; merchant declined.
  • - I need my money back or the gift card to work.
  • - This seems like a scam.

I can't use the gift card but was charged for an iTunes gift card and it said good, but the merchant was declined. I need my money back or for the gift card to work. Please let me know because this seems like a scam.

Loss:
$55

Preferred solution: Full refund

User's recommendation: Scam

View full review
Anonymous
map-marker Fort Worth, Texas

Plastic Card

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AI Highlights
  • - Charged for plastic card; virtual card blocked and new card issued.
  • - Tried to reach support; no one answers, I am available by call or email.

I requested a plastic card which I was charge for. However, the virtual card was blocked and another card number was issued.

I am hoping the plastic card that will be shipped to me will be a valid card. I have been trying to reach out but no one picks the call.

I am available to be reached via call or email. Thank you.

User's recommendation: I haven't gotten a response yet.

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Radley Djh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To find out if you make a certain holster for my Sig Sauer P 36( X Tac Ops

I need to talk with a real person in order to purchase the correct holster. Youd company makes it way to difficult to speak with someone. Thanks for l nothing

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Anonymous
map-marker Houston, Texas

To find out if you make a certain holster

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AI Highlights
  • - The Black hawk holster was mentioned.
  • - Customer service was fast and knowledgeable.
  • - They told me where to find the items I need.

No problem with Black hawk very fine holster just inquired about a certain type customer service was very fast knowledge was great told me where to find the items I need very reasonably priced high-quality holsters and equipment

User's recommendation: Buy Black Hawk very fine holster have used for years never had a problem

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Anonymous
map-marker Hollywood, Florida

This is not a bad review

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I bought your new level 3T series holster. The problem is it doesnt fit my 2.25 duty belt. Please advise.

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