New Reviewer

Blackbeards Lodge - Worst Place We Ever Stayed

Update on our complaint -- As of today, 9/26/17 - we still have not heard a word from Blackbeards Lodge. I think it is terrible that they didn't even take the time to respond. This was a very trying weekend and I was hurt and could barely walk the steps, and my Aunt/Godmother was dying in a Hospice and these people have not even had the decency to get in touch with us. I would not recommend this place to anyone - it is horrible and they do not communicate with anyone at all. Out stay was Memorial Day Weekend - and I cannot believe they run a business like this and do not care about their people.
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ID
#1106763 Review #1106763 is a subjective opinion of poster.
Location
Ocracoke, North Carolina
Reason of review
Not as described/ advertised
Loss
$604
Preferred solution
Full refund
New Reviewer

Worst Place We Ever Stayed

We went to Orcacoke, NC for a wedding on Memorial Day Weekend. We stayed at Blackbeards Lodge. We were told that is was the oldest place and was filled with charm. We were so surprised when we arrived. This was not anything like what the advertisement said it was. It was very old, musty, and very disappointing. When I made the reservation I told them that I had a bad knee - and she told me that they had no elevators. They gave us the Boyette Suite which was on the 2nd floor. The steps were so steep and at least 12 steps or better. It took me about 4-5 minutes to trip and climb those stairs. When we got to the room - it was so dull and dingy, one room was a double bed, the furniture was painted shut so you could not use any of it. The floors were horrible, no carpeting and very scratchy. The other bedroom had 2 single beds - and no carpeting - it had a tv that really didn't work, the main room didn't even have a tv. The rooms were full of bugs, everything from ants, spiders, mosquitoes, and big black ugly bugs, not sure what kind they were. We got bit up all over our bodies. My son pulled the spread down on his bed and there was a big black half dead bug on the sheets. We had a jack and jill bathroom, which was a joke -- we had very little water pressure, mostly cold water. The sinks were in the rooms not the bathroom -- so weird and inconvenient. We never saw the staff they came in late and left early. There was no way to complain, the rooms did not have a telephone in and their phone rang constantly, people leaving messages that they probably never returned. I sent an email when we got home, to this day I have not heard back from them. As far as we are concerned they should refund our money. My daughter-in-law is still doctoring with all the bites she got all over her body. I would not recommend this place to anyone -- it is the worst place to stay at, and the price we paid was absolutely way too much.
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ID
#1071371 Review #1071371 is a subjective opinion of poster.
Location
Ocracoke, North Carolina
Product
Blackbeards Lodge Room
Reason of review
Not as described/ advertised
Loss
$605
Preferred solution
Full refund

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