Black Wolf Supply
Black Wolf Supply Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Black Wolf Supply has 2.2 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.
25% of users would likely recommend Black Wolf Supply to a friend or colleague.
- Rating Distribution
Pros: Competitive product pricing, Competitive shipping rate, Good product idea.
Cons: Communication sucks, Customer service, Customer service sucks.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Black Wolf Supply has 2.2 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.
25% of users would likely recommend Black Wolf Supply to a friend or colleague.
- Rating Distribution
Pros: Competitive product pricing, Competitive shipping rate, Good product idea.
Cons: Communication sucks, Customer service, Customer service sucks.Recent recommendations regarding this business are as follows: "BUY BLACK WOLF PRODUCTS THROUGH AMAZON.", "A little patience and you will get your merchandise. Their prices are great.", "Don’t waste your time", "Yes All my friends", "Don’t buy their products and I didn’t receive they product but they charge me for it".
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Eta on refund
I SUBMITTED ALL THE INFO ON MY PURCHASE TO BLACK WOLF BUT IT SEEMS IT WILL TAKE LONGER NOW TO GET MY REFUND. THEY CANCELLED THE ORDER BUT I DID LIKE THE PRODUCT AND ENEDED UP BUYING THE PRODUCT ON LINE WITH AMAZON AND RECEIVED IT IN TWO DAYS!
User's recommendation: BUY BLACK WOLF PRODUCTS THROUGH AMAZON.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey were perfectly legit for me.
I ordered a Hoge Laser Grip for my Sig P938 and it clearly states on their site that shipping will take 4 business days to happen. I contacted them at 4 days on FB.
They responded in a timely manner saying they were running a bit behind. I said I needed it by a certain date that my schedule allowed. They said they couldn't get it to me by that date. I asked that they refund me if not.
They did so promptly. I then was notified that my work schedule was revised and I was free for an additional week. I sent a message and they said if I re-order, they'd get it in the mail. I did and had the grip 3 days later!
They aren't absent and are a real company that just seems a bit overwhelmed.
They aren't Amazon, but you can take them for their word. That's my experience and feel they deserve it to be heard.
User's recommendation: A little patience and you will get your merchandise. Their prices are great..
yes
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Timmins, Ontario
About refund
My order# is 493849 I paid $69,61 on 10/21/23 which never arrived. I would like my money back in my account ending in 2178.
- Good product idea
- Did not deliver
Preferred solution: Full refund
This customer is commenting on the wrong business. He bought items from (Black Wolf Nation) We don’t sell men’s skin care products.
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBeing charged for a subscription that I never have had
My complaint is of their customer service, its nonexistent. I have reached out and called this company and have yet to hear back from anyone.
Obviously someone else is using my name and my card information without me knowing.
But like I said earlier their customer service six! Below Im attaching 2 photos of this company continuously trying to charge my card for a subscription or whatever that I dont have!
- Customer service
Preferred solution: All I want is for them to stop running my card and for them to provide me the address on the account they are attempting to collect for. I want to catch whoever this person is that’s using my identity! And these people can certainly help do that
You are leaving a review for the wrong business. Just like all the other complaints.
We are Not Black Wolf Nation. We do Not sell mens skin products.
Replying to
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBeing charged for a subscription that I never have had
Their customer service is nonexistent. They are trying to charge my card 39.99 on several occasions and I dont have any subscription or anything else with this company which tells me someone is using my identity and if they are all I would like this company to do is give the address they have for this account and I can have the authorities handle it from there but I can not get anyone to help.
But yet they are right on top of charging me for a service o dont have. *** customer service.
Todd Woods- the real Todd Woods
Preferred solution: To give me whatever information attached to the account they are charging me for so I can have whoever. Is using my account information arrested
User's recommendation: Don’t waste your time
You are leaving a review for the wrong business. Just like all the other complaints.
We are Not Black Wolf Nation. We do Not sell mens skin products.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Belmont, New Hampshire
Mailed to WRONG ADDRESS
I tried multiple times calling them
WHY
THIS NEEDS TO BE FIXED
I KNOW THINGS HAPPEN BY ENOUGH
DELIVERED TO NOT ME WAITING NOW
User's recommendation: Save your money
San Bernardino, California
Order by mistake
I ordered body wash and shampoo,
And some how the scrub brush was ordered by mistake and i want to cancel that $31.97.
Please send me the wash and shampoo.
Your product is great you now have a good customer and i will tell All my friends great job percent.
Happy.
User's recommendation: Yes All my friends
You are leaving a review for the wrong business. Just like all the other complaints.
We are Not Black Wolf Nation. We do Not sell mens skin products.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Charlotte, North Carolina
Refund
I was charge $65.62 & I didnt authorize that payment to be taking out of my account @ all and I also want to unsubscribe from this site please in thanks
Hello, The company you are talking about is “Black Wolf Nation” Black Wolf Supply is a sporting goods dealer. We do not offer any type of subscription
Tallahassee, Florida
Product
I never received your product you took money off my card reimbursement my money call me asap 850264****
User's recommendation: Don’t buy their products and I didn’t receive they product but they charge me for it
I don’t receive my product I tried so hard to comunícate with them
They never answered the email the customer service phone number is not working everything is a mess I don not if my package is lost or what a going on
User's recommendation: Don’t buy nothing with black wolf
Wrong business review
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReally slow delivery
Ordered on a Friday morning got confirmation of a shipping label the following Wednesday, tracked it and according to post office it didnt arrive at their local post office until Thursday Took them 5 days to get my order to the post office !
- Slow shipping
Preferred solution: Deliver product or service ordered
User's recommendation: Buy some place else a company is only as good as it’s service
Hello, The company you are talking about is “Black Wolf Nation” Black Wolf Supply is a sporting goods dealer. We do not offer any type of subscription
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProduct never received
Product supposedly shipped, but still have never received over a month. Tried reaching out to company, told my responsibility to contact post office about missing product.
Contacted local Post Office, they tried tracking package, no luck.
Let company know and never hear anything back. I guess I got scammed out of some money by them!
- Communication sucks
Preferred solution: Apology
User's recommendation: Buy at your own risk!!!!
Buyer received tracking number. USPS was slow in delivery.
Buyer blamed us for USPS slow delivery. Buyer did receive item
Wirtz, Virginia
Cancels orders then puts items back in stock
I placed an order for a knife, takes them 4-5 days to cancel saying it's not in stock with my refund money in limbo, then the very next day magically the knife is in stock.
Don't trust these people they don't know what they are *** or are just pulling favors for people they like.
User's recommendation: avoid
Customer ordered an item restricted by his location. His order was cancelled
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWithout cause they canceled my order
I have not personally been contacted by Black Wolf. After no response, I filed a complaint via the Better Business Bureau.
Black Wolf finally responded to the BBB and made false claims that I “demanded” a multitude of demands and used a lot of profanity. None of which is true! I am happy to provide every email I have sent them to prove the person responding on behalf of Black Wolf to the BBB has lied and the details of our transaction. Not only have they been wrong but now they are trying to blame my response to their canceling my order.
Keep in mind, “my response” is what they are lying about. Even tho it’s not true, from their perspective it’s a response.
This clearly makes the case that they canceled my order without cause and have never once made any attempt to explain it to me or ask me any questions. Buyer beware of a company that thinks they can walk all over their honest, law abiding, customer that pays them in full!
Three days later I received an email stating Black Wolf Supply canceled my order and refunded my $305. The only explanation given was Suspicion Transaction. Im a law abiding citizen with no criminal record, business owner, my payment was paid in full..... what is suspicious about that?
I called the phone number listed on their website 16 times over a couple days and no one ever answered. I have sent 6 emails inquiring why they canceled my order and more importantly what they meant by claiming Suspicious Transaction and as you have probably guessed, they have not responded. Anytime a company takes the role of judge and jury, unjustly assigns punishment to its customers that have done absolutely nothing wrong and doesnt have the curtesy of responding to emails or returning phone calls.... I personally classify this style of behavior as that of a tyrant dictatorship.
I have given ample opportunity for them to ask questions, explain their actions, at minimum they need to explain what is suspicious about an honest consumer purchasing their product. Possibly, that is the issue.... honest, law abiding, hard working people that actually pay their bills are not welcome to do business with a company that spews falsehoods and is to cowardly to explain their actions.
The automated cancellation email clearly stated they refunded my total purchase price in full. As of this very moment, the money has not been posted in my bank account.
- Competitive product pricing
- Competitive shipping rate
- No one ever answers the phone
- Will cancel your order
- Imply you have or are doing something wrong when you have not
Preferred solution: Delivery of product purchased, an apology for the way I’ve been treated, I’m open to their suggested compensation for making me feel like and implying I am some sort of con artist and/or criminal
User's recommendation: Be precaution supporting the company that treats customers criminals and when questioned they act like school children, swelling up like a toad frog and refusing to respond.
Seems to be an honest review of a company that uses employees to try and dismiss any claims against them. I’ve seen 6 reviews of this company across 3 different sites and only 1 was good.
I will be steering clear of them and by my gear elsewhere. Thanks for the review.
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This customer is commenting on the wrong business. He bought items from (Black Wolf Nation) We don’t sell men’s skin care products.