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Black Sabbath Official Store

Black Sabbath Official Store Reviews

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Black Sabbath Official Store Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Black Sabbath Official Store reviews show a 1.4 star rating from 3 customers with mostly dissatisfied sentiment. Consumers cite high price level, poor communication, delayed or missing shipments, and unresolved refunds.

Key Takeaways for Future Customers

  • Expect limited communication and slow or missing shipping updates when checking customer service or order status.
  • Be cautious about refunds and confirm any refund transaction if you escalate customer complaints.

Negative Feedback / Risk Areas

  • Repeated reports of no tracking or forever shipping delays affecting deliveries.
  • Customers report unacknowledged refund requests and money taken without receiving products.
  • Poor customer service response with auto-replies and no real resolution.

Positive Feedback

Buyers note Black Sabbath merchandise is appealing and items are described as nice, though discounts and special offers have disappointed some reviewers.

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Anonymous
map-marker Qiryat Motsqin, Haifa

Order has never Arrived

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AI Highlights
  • - Phone number wasn't attached to the package, causing delivery issues; the package arrived with no SMS or email, and no responsibility was taken.

The worse kind a website for Ordering online shop T-shirts

They neverv attach my phone number ti my packege & when its arrived to my country the Post office Could not send me an sms or mail me about it & this is how they got me lost it...

+ never took Any respons on that

User's recommendation: Never buy again

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Anonymous
map-marker Fredericton, New Brunswick

Poor communication, forever shipping

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AI Highlights
  • - •Two months since the order, no shipment information has been provided.
  • - •They say tracking information will arrive in a few days, but it never arrives.

2 months since order and still haven't received any shipment information. When I email, all they say is that I should receive tracking information in the next few days but that never comes. If I ever get my order, will update review.

User's recommendation: Do not order from them

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Tina H Shk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never got product and they took my money

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I ordered a black zippo on Dec 1 never got the lighter. Never got updates on the order now they say they issued my refund of 49 dollars when no they did not

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Tina H Shk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have never got my product that tehy have already took the money from my bank

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AI Highlights
  • - I ordered a Zippo lighter a month ago and never received it.
  • - Emails are auto replies.
  • - Customer service is poor.

I ordered a zippo lighter a month ago for a Xmas gift and still never recieved and the emails are just auto reply and I'm pissed off if I can reach a human to tell me what is going on I'm reporting them. Poor customer service and poor business to bad ur representing a great musician!!!

Loss:
$48
Pros:
  • Nice stuff
Cons:
  • Poor ran business

Preferred solution: Get something for free since this was a very special gift I was going tk get my dead husband fingerprint engraved on tbe back foe my son for xmas

User's recommendation: Never buy from the store

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Scott S Vjy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Merchant not honoring requested refund or sending purchased materials

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AI Highlights
  • - Ordered 2 Black Sabbath BLM T shirts; all proceeds to BLM.
  • - Delivery was delayed and I wasn't alerted; refund requests ignored.

I ordered 2 Black Sabbath BLM T shirts with all proceeds to go to BLM. After waiting for a while beyond the prescheduled delivery date I contacted them to find out it was delayed.

Since it had already been a week since it was to be delivered and that they chose to not alert me, I asked for a refund.

I keep getting the same response, that if I want a refund I need to let them know. I've requested it multiple times with no confirmation whatsoever, other than the same email stating that I'd need to let them know if I want a refund.

Loss:
$61
Pros:
  • Black sabbath merchandise
Cons:
  • No communciation from online retailer on refund requested
  • No communication from online retailer on items being delayed

Preferred solution: Full refund

User's recommendation: Don't do business with an organization that ignores your refund requests, especially when the issue was on their end to begin with.

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