This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Merchant not honoring requested refund or sending purchased materials

2.1
I ordered 2 Black Sabbath BLM T shirts with all proceeds to go to BLM. After waiting for a while beyond the prescheduled delivery date I contacted them to find out it was delayed. Since it had already been a week since it was to be delivered and that they chose to not alert me, I asked for a refund. I keep getting the same response, that if I want a refund I need to let them know. I've requested it multiple times with no confirmation whatsoever, other than the same email stating that I'd need to let them know if I want a refund.

User's recommendation: Don't do business with an organization that ignores your refund requests, especially when the issue was on their end to begin with.

View full review
Comment
Helpful 0 Not helpful 0
ID
#2090880 Review #2090880 is a subjective opinion of poster.
Service
Black Sabbath Official Store Shipping Service
Pros
  • Black sabbath merchandise
Cons
  • No communciation from online retailer on refund requested
  • No communication from online retailer on items being delayed
Loss
$61
Preferred solution
Full refund

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article