Anonymous
map-marker Fredericton, New Brunswick

Poor communication, forever shipping

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2 months since order and still haven't received any shipment information. When I email, all they say is that I should receive tracking information in the next few days but that never comes. If I ever get my order, will update review.
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User's recommendation: Do not order from them

Tina H Shk

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Verified Reviewer
| map-marker Anderson, Indiana

Never got product and they took my money

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I ordered a black zippo on Dec 1 never got the lighter. Never got updates on the order now they say they issued my refund of 49 dollars when no they did not
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Tina H Shk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have never got my product that tehy have already took the money from my bank

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I ordered a zippo lighter a month ago for a Xmas gift and still never recieved and the emails are just auto reply and I'm pissed off if I can reach a human to tell me what is going on I'm reporting them. Poor customer service and poor business to bad ur representing a great musician!!!
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Loss:
$48
Pros:
  • Nice stuff
Cons:
  • Poor ran business

Preferred solution: Get something for free since this was a very special gift I was going tk get my dead husband fingerprint engraved on tbe back foe my son for xmas

User's recommendation: Never buy from the store

Scott S Vjy

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Verified Reviewer

Merchant not honoring requested refund or sending purchased materials

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I ordered 2 Black Sabbath BLM T shirts with all proceeds to go to BLM. After waiting for a while beyond the prescheduled delivery date I contacted them to find out it was delayed. Since it had already been a week since it was to be delivered and that they chose to not alert me, I asked for a refund. I keep getting the same response, that if I want a refund I need to let them know. I've requested it multiple times with no confirmation whatsoever, other than the same email stating that I'd need to let them know if I want a refund.
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Loss:
$61
Pros:
  • Black sabbath merchandise
Cons:
  • No communciation from online retailer on refund requested
  • No communication from online retailer on items being delayed

Preferred solution: Full refund

User's recommendation: Don't do business with an organization that ignores your refund requests, especially when the issue was on their end to begin with.

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