Anonymous
map-marker Anchorage, Alaska

Subscroption issues

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Normally I rave about black rifle but I have had a series of subscription payment issues so I will hold comment to see if this has been truly resolved..I have as yet still not received my shipment club orders
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User's recommendation: Generally a great company

Brian A Ohq

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Verified Reviewer

The coffee bags are dorked

I love the coffee but your coffee bags are dorked. The "press to seal" strip is not properly glued to BOTH sides of the bag so there is no way to re-seal the bag once you cut off the top and get inside. Petty, I know but I don't always have a clothes pin or a "bag clip" handy to keep the coffee in the bag fresh. You need to look into this and you'll see what I'm talking about. Brian Amato Navy Vet Traverse City, Michigan
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Donald G Pdi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ocala, Florida

February order Confirmation

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Changed Debit card number may have delayed or declined my monthly order would like to know when monthly February shipment will arrive
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Andrew L Aaa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sevierville, Tennessee

Complaint

After visiting your store today by drive through around an hour later I received a call from my bank saying my debit card has been fraudulently used and they needed verification, it was indeed fraudulently used and the only place that I have used my card today was your store.
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Preferred solution: Apology

Anonymous
map-marker Philadelphia, Pennsylvania

Check on shipping that I didn't get

Still waiting on order says it's in Tennessee. Don't use the United States postal service for this type of delivery. This is not the way to start off with my first order. I Believe in Black rifle coffee company and I'm a stockholder. But they need to get this fixed.
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User's recommendation: Pay for the extra shipping.

Resolved
VILDA O

Resolved: Purchase coffee

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Updated by user Aug 18, 2023

I just want t buy coffee..you put me into this bunch of QUESTIONS !!.

Original review Aug 18, 2023
I'm not complaining!! I'm just trying to buy some of your coffee. I have trouble using your website. I'm 80 years old, a Norwegian who drinks a pot of coffee oer day. Also, my son was in the U.S.A.F. so I want to support...military. VILDA C. OLSEN 21815 STA5LER BLVD ST. CLAIR SHORES, MICHIGAN 48081
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Pros:
  • Helps military
  • Tastes good

Preferred solution: Coffee

Anonymous
map-marker Coleraine, Minnesota

Checking on order for next month

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The gal who answered was very good at her job. She was great. Changed my order for me. Still don't understand why l couldn't get Tacti Squash or Kodiak Attack, l could get Gun Grip. Had to settle for Vanilla again as l usually get 3. She told me why but still didn't understand, guess its my age. Oh well l can try Gun Grip anyway. So next month i get 2 Gun Grip and 1 Vanilla. Its all great coffee
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User's recommendation: Try it you will never go back to regular coffee

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