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Black Opal

Black Opal

blackopalbeauty.com
What is your customer experience with Black Opal?

Black Opal Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Black Opal has a 1.7 star rating based on 3 customer reviews. Consumers are mostly dissatisfied, reporting unauthorized charges, refunds refused, and complaints about high price and exchanges.

Key Takeaways for Future Customers

  • Monitor statements for recurring charges and disputed billing.
  • Expect limited responsiveness from customer service when seeking refunds.
  • Be prepared to demand money back if unauthorized charges appear.

Negative Feedback / Risk Areas

  • Multiple reports of unauthorized charges and alleged theft.
  • Refunds, cancellations, and exchanges cited as problematic.
  • Frequent customer complaints about billing and poor response.

Positive Feedback

No clear positive feedback appears in recent Black Opal reviews.

View full overview ›

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Anonymous
map-marker Tuscaloosa, Alabama

Won’t give my money back

AI Highlights
  • - Three charges ($49.99 x3, $5.99) on account ending 1535; refund requested; Allan Jiraceki says no one ordered directly through them; they steal.

Who ever this is? Needs the *** beat out of them.

This is the 2nd time these *** heads have pulled this *** from the same account. Be smart and give my money back. 3 charges of $49.99 and 1 $5.99.

To account ending in 1535.

Allan Jiraceki dont think anyone has ordered directly through them. They steal

User's recommendation: Demand your money back

View full review
Allan J Qak

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Stolen money

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AI Highlights
  • - Unauthorized charges: 3x$49.99 and 1x$5.99; I did not order.
  • - Please refund these charges today; this is my fourth contact.

Black Opal,

The 3 charges of $49.99 and one charge of $5.99 are stolen. I never in any way ordered one item from you.

I have never heard of you. You need to send back those charges today. You stole them from my bank account. Therefore, I am going to put charges of theft on you.

Where? Here in my city and wherever you are. Today. Unless I have the charges back in my account tomorrow.

Don't think I am playing. I'm not, and I won't. Right now, I am going to call the police here in Tuscaloosa, AL.

Tomorrow, wherever you are at. This is the 4th time I have contacted you about this.

Loss:
$225
Pros:
  • Thiefs
Cons:
  • Theifs

Preferred solution: Full refund

User's recommendation: Absolutely NOT

View full review
FRANKeight M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tuscaloosa, Alabama

Did not ever hear of black pals and was charged $39.99 3 times and once $5.99. What the *** is “BLACK PALS??? I don’t know how they got my information.

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AI Highlights
  • - Black Pals charged 3x $39.99 and one $5.99 to my card.
  • - I emailed them once and they ignored my message, and I will sue if not refunded.

I have NO idea who or what Black Pals is. Or how they got my card number.

I got 3 charges of $39.99 and one $5.99. I emailed them once but was ignored. This company needs to be removed from the internet. Like all the dating sites from the Philippines.

If I dont get my money back after this call. They will be added to the ones I am going to sue.

FRANKeightMORRISS

Loss:
$123
Pros:
  • Who knows
Cons:
  • Who carez

Preferred solution: Full refund

User's recommendation: Absolutely NO

View full review
Resolved
Lynette L Twu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Checking on my order 67024

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Updated by user Aug 28, 2025

Company fixed the issue and I have been provided with settlement agreement. I finally received the merchandiseAfter 18 Days. I contacted customer service through email.

Updated by user Aug 13, 2025

It has been a bad experience with blackOpal no one has gotten back to me regardingMy order 67024 that has not shipped to meAnd no one has gotten back to me.LynettevLaneLynettelane47@***.com

Original review Aug 12, 2025

I need for someone to get back to me

Regarding my order 67024.

I need a ups tracking number. I placed my order on August 1st

View full review

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