
Black Forest Decor
Black Forest Decor Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Black Forest Decor has 2.6 star rating based on 6 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Nice looking things, Cute items, Nice products.
Cons: False advertising, Poor quality expensive second rate furniture.Recent recommendations regarding this business are as follows: "Good idea to call Customer service. Let them handle it.", "DON'T TRUST THEM UNLESS YOU FEEL LUCKY", "Will replace or refund any damaged item.", "Don't buy".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Black Forest Decor has 2.6 star rating based on 6 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Nice looking things, Cute items, Nice products.
Cons: False advertising, Poor quality expensive second rate furniture.Recent recommendations regarding this business are as follows: "Good idea to call Customer service. Let them handle it.", "DON'T TRUST THEM UNLESS YOU FEEL LUCKY", "Will replace or refund any damaged item.", "Don't buy".
Review authors value the most Location and Exchange, Refund and Cancellation Policy. Consumers are not pleased with Reliability. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot honoring price in catalog
Tried to order a product from your catalog a month ago and was told it is a type error and will not honor the price of $99.50 and was told the correct price on web site is $198.00. I explained that this price is the same in all the recent catalogs that have been sent to me and they assured me this has been corrected in their catalogs.
Just received new catalog in the mail and still the same price of $99.50.
This is false advertising. If you are going to advertise a item in your catalog for a price then sell it for that price.
- Cute items
- False advertising
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |RECEIVED DEFECTIVE FURNITURE
DO NOT DO NOT TRUST THESE PEOPLE. THEY SELL CRAP FURNITURE.
I bought a birthday present for my dying wife who had six brain surgeries and spent nine months in hospitals. We were married on the red rocks in Sedona and since i now needed a night table with drawers to hold her meds and clensers etc i bought this Kensington 3 drawer night table for her. Soon after we found out the tumors are back and shes dying. Here's the story.
The first one showed up with 2 out of 3 drawers not opening. No clearance around the draws and the units frame was out of square. They paid for a caropenter to come here to fix it but it was too much so they sent a second unit. This one was never inspected by the Mexican factory and when received the top draw binds and rubs.
Also they didn't put a clear coat on top of the stain so when you dust it the stain comes off on the rags. They don't care and said to Visa that i signed for it. Who dusts a new cabinet until it needs it. I've asked the service mgr Rhiannon to have the owner call me but they ignore the request.
I'm in arbitration currently with them and Chase.
They are terrible and sell junk. DO NOT BUY FROM THESE PEOPLE//// Rick Breitstein
- Poor quality expensive second rate furniture
Preferred solution: Deliver product or service ordered
User's recommendation: DON'T TRUST THEM UNLESS YOU FEEL LUCKY
When will I get my order
They are in the process of reaching out to the Vendor to get an update of when my product will be shipped.
- Nice looking things
- Nice products
Preferred solution: Deliver product or service ordered
User's recommendation: Good idea to call Customer service. Let them handle it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWarn others
Don't buy the large pinecone clock. It was fine for a few months then it started losing time.
Would have to reset it once a week. That went on for months. Now it's too fast!!!
What the hell?!!! Just be advised.
- Nice looking things
Preferred solution: Let the company propose a solution
User's recommendation: Don't buy
Damaged upon delivery
Canister was broken when I opened it. I called and customer service was very nice and replaced item with no hassle.
User's recommendation: Will replace or refund any damaged item.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Not delivered my order
Delivery boy name giri ..my husband ordered cake for kids delivery boy was standing near my st I asked his name name he said giri then he said I cancelled your order ..u return money r cake ...one more time how v will order if they do like this
False adveritising
They claim a lot of their items are "Black Forest Decor Exclusives!" when the items are available at tons of other places for less.
eg: Cast Iron Pine cone Knobs, handles etc - available at multiple places for less then their "sale" price. Getting sick of seeing everything is "exclusive" when in fact it is not, they even use the same stock photo's as everyone else!
Quit falsely advertising! It is getting old and a lot of your customers are getting screwed.
Buyer beware, do your homework and save your money. Spend it where the Company does not resort to false advertising.
They also resort to "sales" - again, shop around!
Preferred solution: Buyer Beware
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I have the same situation of advertising one price and not honoring it when you try to buy the item.