New Reviewer

Blackbox Fort Lauderdale

They installed our Shoretel system a few months back have we have had issues with it since. Paul Feller, the sales rep who sold us this piece of S#$T, told us that they have an excellent service team. Everytime we call to get a tech out to resolve our issues, it takes them 4-6 business days to show up. This is poor customer service and I would NOT recommend them to anyone. How can you sell someone a product and not be able to support it in a timely manner? We always get excuses, like, "Their techs are on other jobs" or "We have no one avilable".
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ID
#317822 Review #317822 is a subjective opinion of poster.
Location
Greenville, South Carolina
Loss
$34

Possible senior investor scam

In the last couple of weeks, we, seniors, have been contacted by two repesentatives from Black Box 2 Trade, Chris Newman and Sebastian Timmiere (d) wanting us to purchase their $6,000 software program - initially $2500 (with a purported return of $900 monthly. Our names apparently appear on a public list which anyone can use. Sounds too good to be true! As a senior, it is frightening. pumw Please check into this company and help make it possible so that they and other companies like their's leave us seniors alone. Checked with SEC - they aren't listed with them. Thanks.
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ID
#116301 Review #116301 is a subjective opinion of poster.
Location
Concord, California

About

Black Box Return Policy
To read more: https://www.blackbox.com/en-us/support/black-box-products/returns-warranties
Black Box Delivery Policy
To read more: https://www.blackbox.com/en-us/support/black-box-products/purchasing-and-shipping
Black Box Terms of Service
To read more: https://www.blackbox.com/en-us/about-us/terms-conditions-of-sale
Black Box Privacy Policy
Black Box Corporation of Pennsylvania d/b/a Black Box Network Services ("Black Box") values The User of Website as a customer and recognizes the need to safeguard the personal information that The Client of Black Box provide to Black Box in order to assist Black Box in providing products or services to The User This Privacy Policy explains how Black Box collects, uses and safeguards The Customer's personal information. As used in this Privacy Policy, "personal information" means any information that may be used to identify an individual, including, without limitation, name, email address, home, address, title, occupation, industry, or other identifying information. Black Box collects personal information when The User of company services establish a Black Box account, as to be included in an e-mail or other mailing list, submit an entry for a sweepstakes or other promotion, or otherwise submit The Client's personal information to Black Box for any reason. When personal information is collected, Black Box will inform The User at the point of collection the purpose for the collection.
To read more: https://www.blackbox.com/#
Summary

Black Box Network Services is a communications system integrator which is dedicated to designing, sourcing, implementing, and maintaining today's complex communications solutions. The company has been on the market since 1976. Black Box is a trusted provider of comprehensive communications and infrastructure solutions. As a value-added reseller of platforms and applications from the industrys top manufacturers, and a provider of its own line of technology products and services, Black Box designs, builds, and maintains todays complex voice and data networks. Headquartered in Lawrence, Pennsylvania, Black Box Network Services has the largest footprint in the industry, with 194 offices serving 141 countries. With more than 4500 Team Members worldwide, it serves more than 175,000 clients in every major industry sector.

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