Rosemary G Cgg

Charge i did not make

I was charged 7.89 and i did not make a purchase Rosemary Glendon Please look into it and let me know Glendon60@***.com Thank you
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Loss:
$8

Preferred solution: Full refund

Anonymous

Bkfitness FAKE

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Do not purchase anything from it. Ordered Kathmandu jumper. Nothing. Cancelled card immediately and soon had a 1 sec call from Ivory Coast. +225.... testing my number. Syndicated African scam with Chinese handlers sending junk in return. Fake ABN with fake name to get .com.au domain.
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Reason of review:
Problem with delivery
Anonymous

Bkfitness scam!

First time it happened to me.. they Appeared to be in Australia by using Australian website but they from china! I ordered Kathmandu snow parka jacket.. $186! I didn't get it at all! I sent them messages and it took weeks before this name CINDY replied .. And all she could say " be patient your order will arrive soon.. But it's been months now haven't got anything . I messages them so many times after they took my money and never heard from them anymore! Ask for refund ! No reply at all! They just took my money and that's it! Never order from this website ! http://www.bkfitness.com.au
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Reason of review:
Problem with delivery
Anonymous

Counterfeit goods and no refund

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I ordered a Kathmandu jacket and got sent a counterfeit north face jacket. They will not refund. Total scam.
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Reason of review:
Bad quality
Anonymous

Wrong item sent and refusal of refund

A warning to anyone thinking of purchasing from www.bkfitness.com.au This company is a scam and their business practices are deceptive. They have an Australian web address but the package came from Shanghai. I ordered a grey Kathmandu parka which I paid $170 for and instead they sent me a blue Northface waterproof. When I finally got a response from their so called customer service rep, Cindy, she said the best they could do was a 10% refund. When I objected and insisted on a full refund plus details of how to return the wrong jacket they had sent, she told me that was not possible and that the Northface item was a better jacket anyway and I should be glad to have it!!! Not the point Cindy! She has since stopped replying to my emails. Probably too busy amending the orders to match whatever *** they have in stock. If you are thinking of shopping with these cowboys then think again. Their practices are shonky at best. Don't waste your money and shop from a reliable, reputable business.
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Loss:
$155
Cons:
  • Customer service
  • Exchange policy
  • Refund policy
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

1 comment
Guest

Same situation above ..ordered Kathmandu snow parka jacket.. didn't get it at all!

No reply!

Ask for refund ! No reply at all!

Never order from this website !

http://www.bkfitness.com.au

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