BJH Motors and Sons
BJH Motors and Sons Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating from 2 reviews; consumers are mostly dissatisfied with BJH Motors and Sons reviews, showing 100% unfavorable feedback. Reviewers report high price levels, poor customer service, and a lack of refunds.
Positive Feedback
The company’s long tenure is noted but few positive comments about recent purchases or service were reported.
Negative Feedback / Risk Areas
- Repeated reports of faulty vehicles and costly follow-up repairs.
- Refusal to honor warranties and a stated no refund policy.
- Customers report ignored calls and poor customer service response.
- Complaints about billing for repairs after purchase.
Key Takeaways for Future Customers
- Expect to research BJH Motors and Sons customer complaints before buying.
- Verify warranty, refund policy, and get repairs documented in writing.
- Consider independent inspection due to reported reliability issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating from 2 reviews; consumers are mostly dissatisfied with BJH Motors and Sons reviews, showing 100% unfavorable feedback. Reviewers report high price levels, poor customer service, and a lack of refunds.
Positive Feedback
The company’s long tenure is noted but few positive comments about recent purchases or service were reported.
Negative Feedback / Risk Areas
- Repeated reports of faulty vehicles and costly follow-up repairs.
- Refusal to honor warranties and a stated no refund policy.
- Customers report ignored calls and poor customer service response.
- Complaints about billing for repairs after purchase.
Key Takeaways for Future Customers
- Expect to research BJH Motors and Sons customer complaints before buying.
- Verify warranty, refund policy, and get repairs documented in writing.
- Consider independent inspection due to reported reliability issues.
Turn one complaint into a collective action
Milan, Milan
Totally dissatisfied
Substandard vehicle cost me £10.000. Numerous faults.
Would not refund or exchange.
After a few attempts to rectify they refused to honour warranty. Avoid
Derby, Derby
Avoid this dealer.
- - Bought an ML Class; pickup took 6 weeks for oil leak repairs.
- - Payment taken without fault disclosure; car later had more problems.
As BJH have been around for 30 years, it's upsetting that the car I brought from them was so unreliable.
Although I purchased an ML Class from them, it took 6 weeks to pick it up due to them repairing an oil leak. Strangely enough, they were happy to take my payment without telling about the faults. Later on after finally collecting the car, it developed even more problems.
I contacted John, however my emails and calls were ignored. He finally contacted me back, his response being, they would repair the car.....BUT I would have to pay for the repairs! Apparently their refund policy is nonexistent along with their customer service.
I hope my review helps you with your decision whether to buy from these people!
Preferred solution: Full refund
Derby, Derby
Faulty cars, terrible service. They will repair the car only if you pay more MONEY !!
- - Within 1 month the car had oil leaks, gearbox failure and steering problems.
- - They charged for repairs and said no refunds.
- - Spent £11k; total £14,567.
**** SCAM ****
They take your money, they will charge you for fixing the car even though they knew about the faults !!
After buying a car form them, within 1 month there was oil leaks, gear box failure and problems with with steering.
I contacted BJH Motors, however their reply was "we have a no refund policy" and that they would repair the car for me, however I would need to pay for the repairs. I spent £11k on buying the car, which after the paying for the repairs myself have now totalled £14.567.00
Unfortunately I would not recommend.
My experience was a very costly one, it seems they will take your money for faulty cars which they know are faulty.
Preferred solution: Full refund
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Numerous issues with vehicle from BJH. Would never purchase from them again. I'm stuck with a substandard vehicle with endless faults and 10k out of pocket.