Bizzy Bags and Gifts Reviews

I ordered 3 bags that were never delivered. The first bag I ordered was $10.00, ordered on August 10th, 2012, Invoice #1100 from Susan Hale. I paid for the bag using Paypal. I also ordered two peace sign bags on August 25th, Invoice #1380 for $20.00. This order was paid on September 13th using Paypal. On October 1st, I sent her a Facebook message asking the status of my bags because I hadn't received them yet. She responded the same day, advising me the bags were ready to be shipped out. I never received my items so in the middle of November I spoke with her over her online chat on www.brokmom.com, which has since been discontinued. During this chat, she advised me that my bags had been shipped and that she would email me the tracking number. I never recieved those tracking numbers. On November 24th, I sent her a facebook message and an email advising her I hadn't received the tracking numbers. She responded to my facebook message the same day, saying she would check on that for me. She never responded. On November 26th, I sent her another facebook message telling her that I had not received the tracking numbers yet. On November 29th, I sent another message on facebook and via email advising her I hadn't seen any tracking numbers or the bags I had ordered. On December 1st, I filed a complaint with the Better Business Bureau in Northern Alabama, case # 3102****. She responded on December 6th, stating she would give me a full refund. I accpeted this response on December 11th. On December 12th the case was closed. I reopened the complaint on December 20th because I had not received my refund. On December 30th, I sent her another facebook message asking again for my refund. No response. On January 2nd, I sent another refund request through a facebook message and I sent another message to the BBB, telling them that I still had not received my refund. I also filed a dispute with Paypal, but since it was more than 45 days since purchase, there was nothing they could do. January 3rd and 4th, sent another request on facebook. I also sent another email on January 4th. Not of these messages were ever responded too. Sent another request through facebook on January 6th. On January 7th, I sent another statement to the BBB stating I still had not received my refund. I was so frustrated that I finally posted my experience with her on a facebook page called "Issues with Brokmom". What do you know, later that day, January 21st, I got an email from her saying that she had asked the BBB to reopen the case so she could refund me. I responded to the email on January 22nd, asking when the refund would be processed. She responded that she would refund me as soon as I unliked the Issues with Brokmom page and deleted my comment. I did because I've been trying to get my refund for so long. I responded back that it had been done. No refund. On the 23rd I asked her once again when the refund would be processed. She responded right away saying again that it would be that day. No refund. I emailed her again on January 24th and January 26th. No response. Today, February 7th, I sent a facebook message, again asking for a refund. I also called Paypal to see if there was anything I can do. They advised me to file a claim on ic3.gov. I have done that also. I contacted the BBB again and told them I still have no refund. She did not respond to them either and the case was closed as "The business failed to resolve the complaint issues". The complaint was closed on March 22nd. It is now April 21st and I still have no refund and she has still ignored every form of contact. She is now operating at www.facebook.com/bizzybagsandgifts