Bizland Reviews

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HORRIBLE COMPANY - DECEPTIVE BUSINESS TACTICS - STAY AWAY

Let me start off by saying that we signed up with Bizland and for the better part of 11 years or so they were just fine. Late last year my website went down (for about 2 weeks) - they couldn't figure out what the problem was. Turns a server upgrade rendered my website obsolete. I was told it was my fault and that I need to correct it. I cancelled service. They continued to bill my credit card. I argued and was assured by them that they are cancelling my account and would credit it back to me. They never did. I put a dispute with my credit card company and now they are saying that when I signed up 11 years ago I agreed that all cancellations are to be submitted in writing. My bad that I trusted them. But that doesn't excuse the fact that they are DECEPTIVE.... LIARS, LIARS, LIARS . STAY AWAY IF YOUR BUSINESS DEPENDS ON A WEBSITE. GO ELSEWHERE!!!!
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ID
#1148347 Review #1148347 is a subjective opinion of poster.
Service
Bizland Web Hosting
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer

Terrible services

my web developer started us on biz land and it has been a 5 year nightmare. customer strives takes 15-45 minutes to pick up. All the support is very scripted and takes a long time to get to the point after repeating what customer says. The end of the service for us was when one of the emails was compromised. They suspended all of our company's accounts without sending a warning or a phone call. We have lost a lot of money in a weeks time. This is the most unprofessional business to business experience that I have ever experienced. I will not recommend the service ever. We will be filling a report with the the better business service.
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1 comment
#1394042

Couldn't agree more. The support service is TERRIBLE. No ifs buts or maybes, and no redeeming features.

ID
#1088586 Review #1088586 is a subjective opinion of poster.
Service
Bizland Technical Support
Pros
  • Customer services finally answered phone
Cons
  • Lack of communication
Reason of review
lack of communication, unprofessional
Loss
$2000
Preferred solution
Deliver product or service ordered

Bizland Malware

Our site was hosted by Bizland. We started receiving calls from them that our site had malware and was infected. They recommended a company sitelock, who in turn cleaned it up for about a month and then started demanding we sign a contract. When we refused the contract we suddenly got infected again and they suspended our site. I have since started with a new carrier. I believe that they are untrustworthy. I would stay away from Bizland. Plus their e-mail service was sub-par and temperamental at best. I will never go back to Bizland. If you like being held up by a Malware producer I am sure you will love Bizland.
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ID
#896993 Review #896993 is a subjective opinion of poster.
Location
Burbank, California
Service
Bizland Web Hosting
Reason of review
Bad quality
Loss
$400

Bad Customer Service Review

once a fan but now a very unsatisfied customer. I have spent thousands with this company over 10 years and have seen a quick and blatant shift from being a great, affordable alternative to the Big Guys (godaddy, netsol) to being the poster child of what has gone so awry with customer service these days
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ID
#491732 Review #491732 is a subjective opinion of poster.
Location
Raleigh, North Carolina
New Reviewer

Bizland is a waste of space and time

I am writing to express my grievances regarding the substandard company, Bizland. I was a Bizland customer for 3 painstaking years and from day one, I encountered problems. I found it to be a very poor service indeed. Bizland lost very important information and e-mails. Most of the time, the e-mails never even made it to the recipient. This is despicable and unacceptable. Not only was the web hosting service appalling, but the customer service was non-existent! I would spend many frustrating hours on the phone to foreigners with poor English language skills and no action was ever taken to improve the service or recover lost data. Bizland was very hurtful to my business and I have reported my issues to the Better Business Bureau as well as many Web Hosting Information sites. Now I am Bizland-free, my world is a brighter place and a huge weight has been lifted off my shoulders. The company motto reads, "Helping small businesses succeed, one dream at a time." However, it should read "Helping all businesses fail, one nightmare at a time!" May I suggest the owner revisits the "one windowed basement he started his company from" and go back to the drawing board? Obviously Mr Ravichandron did not get it right the first time.
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1 comment
#336453

I have to agree, they have been messing up my emails, for a business its very important to get all your emails, because of their incompetence I did not receive a PO large order. Luckily they called me to confirm but i they had not I would have never sent the order and it would have hurt my businesses reputation....

ID
#215211 Review #215211 is a subjective opinion of poster.
Location
Amite, Louisiana
Service
Bizland Web Hosting

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