Sandrea M Maf

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Verified Reviewer
| map-marker Atlanta, Georgia

After 2 months of waiting I still have not been given credit for a $10 survey

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This company which I want considered a wonderful platform is not so wonderful. I have been a member of this community for well over a year and I have yet to achieve my first cash out reach that level when you have $50 in your bank.

This is not a fault of beers they send out business surveys and I answer them honestly and thoughtfully and a lot of them I get not qualified for I have been stuck at the $40 Mark for months. About 2 months ago I received a survey it was $10 for completion and that would get me to that $50 cash out. I completed the survey and after being thanked for Completion It then stated that they were full. Well imagine my horror I immediately reached out to the company attacked the screenshot of message that I received and advised them that I still expected to be credited on their end because I competed the survey.

Shortly thereafter I was informed by them but they had the investigate the matter I explained to them while I understood that I still should be credited for completion of that survey because any other reputable survey site that I knew would have given me the credit board and dealt with it with their clients as far as things are concerned. I was then left to wait until they came to some type of conclusion. Several times throughout this two months. I have contacted them via email and advise them to love is still waiting to hear back from v so called investigation.

My problem with this whole situation is that I have been an honest and faithful participant in everything that I've ever been given from them I can buy some several times how distressing this was to me that they have yet to get back with me with some type of official word that they make it appear as if it is not a non important matter. The bothers me that they do not feel that they have to be loyal to me as I've been loyal to them but they do not see how distressing it is that they would not credit that 10 dollars to my account and then reach out to their client and explain to the client that it's not there to let someone completely finish something and then at the end state that you are over quota. Any of the surveys I'd love to ever been a part of would have predicate and o account and my favorite because I provided proof to them that I completed it it would not take them two months to come to that decision this is something that makes me physically ill when I think about it because I could have been cashed out how do I do with a lot of people do and that is live.

I have reached out to them several times being totally still under investigation I feel as if I am being just laid on because they have no intention of I don't know should be honored. The last time that they replied to any of my inquiry's I was told that by referring people to their platform I could achieve my cash out that way I responded to that love you flying but there was no way I would recommend them to anyone because of the way they are treating me during the situation this is really want me to cheer at one point because of frustration and feeling like it did not matter that I honestly completed their surveys I could see if it was something that I just didn't qualify for but I can see the survey provided them with you and it appears that 10 dollars is a whole lot today because any other reputable survey site be consumer or not would have given me the credit apologize to that person and realize that but they were doing was not fair if ii were doing was not a way to get customer to come to them because you didn't come to 30 minutes ayu was I want to talk to you today I got the case and lnd it stops IT minute 25 and you have completed about 90% or the survey on my case 100% and not receive credit for what I have no done is the plural don't touch this piece as I'm extremely saddened and discarded because I expected more from this company who I've been loyalty for a year.

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Preferred solution: I have $40 in my account their Cash out threshold is $50 I want my $40 out because they refuse to do the right thing by crediting my account for $10 so I make cash out the other way so I want the money that's in my account

User's recommendation: I wouldn't recommend for anyone to join this platform if they do this to someone after a year of being a faithful member then I can't recommend them.

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