Bittersweet Cafe's mocha made me sick; they didn't care.
I emailed Bittersweet Cafe on Facebook to complain that I'd become ill after drinking a mocha at their (just-closed for new management) Rockridge location, and they offered me a refund--then blocked me when I accepted! The fact that they read my message and didn't get back to me for a couple days seemed odd, so it started out rocky, if you'll pardon the pun. All I was asking for was $5; I wasn't suing for any medical bills--excuse me, not asking, *accepting*. They "happily" offered it. It just seemed like games-playing to me. I went to their FB page to report this and make sure the blocking was intentional, and no reply. And they DO check their page.
Bittersweet Cafe Customer Care
Reason of review
Poor customer service
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