
Bitstamp
Bitstamp Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bitstamp has 1.0 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Please keep off this site, it's really not legit enough", "avoid unless I post that problem resolved", "Ramkaran yadav", "If you decide to use Bitstamp, be sure, you understand the limitations. Your money doesn’t belong to you until you totally withdraw it.", "BEWARE THIS COMPANY IS A SCAM!".
Most users ask Bitstamp for the refund as a solution to their issues.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bitstamp has 1.0 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Please keep off this site, it's really not legit enough", "avoid unless I post that problem resolved", "Ramkaran yadav", "If you decide to use Bitstamp, be sure, you understand the limitations. Your money doesn’t belong to you until you totally withdraw it.", "BEWARE THIS COMPANY IS A SCAM!".
Most users ask Bitstamp for the refund as a solution to their issues.
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews




This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Unable to withdraw my ETH
This guys are scammer and i think are in no way related to bitstamp. I lost 10,000 ETh to them in december and was helpless until, certifieddatarecovery Proton me) intervene
And my funds where recoup back.
User's recommendation: Please keep off this site, it's really not legit enough
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Transfer problem
Attempted to transfer funds to my bank account. Deducted from my Bitstamp account but not credited to my bank. Not answering my emails and the number listed I think is fraudulent
User's recommendation: avoid unless I post that problem resolved
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Blocked my account
It has been more than a month since they have blocked the company account with an important amount of money on hold.
No explanation, no feedback , they've started doing a "review" process that they never cared to explain what is about, asking for documents that had it already under their possession before.
Then it began to look really scammy when Customer care do not give any answer, its outrages how little they care about their reputation.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy id password
Sir, I have forgotten my ID password and can't retrieve it. Please help me reset my password for my email ID, ramkarandiamond@***.com. Thank you, sir.
Preferred solution: Full refund
User's recommendation: Ramkaran yadav
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Support
I want to disable my two factors authenticator code so I can login directly without a two factor code
Preferred solution: My money in my Bitstamp account
Crypto withdrawals are blocked
When signing up for Bitstamp, nowhere, does it tell you that you cannot use the application to transfer funds without having a video conference to establish something that has not been identified. Without knowing the rules, lost opportunity of using the funds occurs.
User's recommendation: If you decide to use Bitstamp, be sure, you understand the limitations. Your money doesn’t belong to you until you totally withdraw it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Bitstamp.net stole $8000.00
BitStamp.net took my $8000.00 on 8/5/23 and has the account locked for no good reason since that time. I wired money from my bank which they received, I then bought Tether crypto currency the next day.
I then proceeded to trade it but was informed our account was blocked from trading or with drawing our funds. When asked why they told us we needed to do a Zoom conference for security reasons which I did. They didn't lift the freeze after verifying who I was. So I called again and were told I needed to do another Zoom meeting and again I was verified to be who I claimed to be.
They told me they would get back to me but would not tell me why we were blocked in the first place. I have a really bad feeling about this company and feel I have lost my hard earned money for good. There is no one else from the company higher up we can talk to I keep getting the same people which seem to think this is entertaining to them. Dangle my emotions over a open fire.
Can any one help me out there?? Please
- Too many
Preferred solution: Full refund
User's recommendation: BEWARE THIS COMPANY IS A SCAM!!

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Unable to log in to my account
My ex talked me into trying it but I didn't really get into it. After we broke up I tried to just withdraw money and close the account.
I noticed the appeal was over 2 weeks and tried to reach customer service. I tried website and phone but couldn't get anybody.
So, I gave up and let it go. Just took it as a loss.
I'm not angry and not surprised it turned out like this.
Preferred solution: Complete withdraw
User's recommendation: Know what you're getting into.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWithdrawals disabled
I have opened this account as part of a scam scheme and been told to deposit money on here. I want to withdraw Asap but my withdrawals have been disabled. I have called them multiple times and no update.
- Poor customer service
Preferred solution: Full refund
User's recommendation: Beware
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