
Unclaimed
BITS Reviews
Satisfaction analysis
35
CLAIMED LOSSES
1
TOTAL REVIEW
New Reviewer
BITS Smart Strip LCG3 Energy Saving Surge Protector
Smart Strip LCG3 Energy Saving Surge Protector with Autoswitching Technology, 10-Outlet (Tools & Home Improvement) After receiving this product it failed within 3 days. This is the second one that failed. I contacted Joe Coons of their customer service and they never resolved the problem with no offer or resolution. They merely apologize and nothing further. The product clicks, buzzes and then turns off completely and doesn't resume power even with resets. Save your money and buy a proven product or UPS. This is not worth the investment or effort to try to resolve. I have filed a complaint with the BBB to let them know these jokers don;t provide support. I was unfortunate to deal with this issue and hopefully this helps others to see what a poorly designed product this is.
ID
Location
Punta Gorda, Florida
Loss
$35
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