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Bits And Pieces

Bits And Pieces Reviews

www.bitsandpieces.com
What is your customer experience with Bits And Pieces?

Bits And Pieces Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Bits And Pieces has a 1.5 star rating based on 4 customer reviews and a majority unfavorable score; consumers report dissatisfaction with shipping and customer service.

Key Takeaways for Future Customers

  • Read Bits And Pieces reviews before ordering and expect low price levels.
  • Confirm shipping timelines and tracking for gifts.
  • Document orders and keep payment records in case of billing disputes.

Negative Feedback / Risk Areas

  • Frequent customer complaints about orders not shipping and missing items.
  • Poor customer service response and trouble reaching support.
  • Reports of billing taking money immediately and unclear refund or exchange handling.

Positive Feedback

Reviewers note a diversity of products and low price level; a few comments call it a great company despite service issues.

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Media from reviews

Bits And Pieces - Not working
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Dawn f Xjq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

This is all wrong i was simply asking what to use to glue puzzles I think well I know they got this mixed up. I love Bits and Pieces an order all the time from them. I think also it got sent there to

AI Highlights
  • - Email may have gone to the wrong company.
  • - I want the glue type and how to frame and hang them.
  • - I found a person online who does puzzles.

I'm sure my email was sent to the wrong company Sorry I was simply trying to find out type of glue and how to frame and hang them on wall. They didn t seem to understand what i wanted. I sent on line chat but they didn t know what i was trying to explain to them All is ok i went on line and found a person who does puzzels

User's recommendation: great company

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Paula H Pju

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Recent order

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AI Highlights
  • - Order canceled in November; customer provided a valid credit card.
  • - Order not visible; asks cancellation due to late delivery for the 4th birthday.
Updated by user Dec 11, 2023

Bits and Pieces have just ignored my comments regarding their completely unsatisfactory service... no apology, just silence. I will never be ordering from them again!

Original review Dec 02, 2023

I had an order cancelled in November but a few days ago called and gave a valid credit card number. I do not see my order on my list of orders and as this is the second time of trying, PLEASE CANCEL MY ORDER as it is now too late for this order to arrive as the birthday is on the 4th.

Very disappointing!

Paula Haissig

Cons:
  • Good profucts

Preferred solution: Apology

User's recommendation: Be aware of poor customer service. This order was made at the beginning of November for a birthday gift which she will not now get. Last time I order from them!

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William H Tgf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

FedEx

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The driver left my package in the middle of my driveway, 50' from my front door. My gifts were unharmed. But the delivery was very unprofessionalg

User's recommendation: Go with ups.

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Anonymous
map-marker La Vista, Nebraska

Missing stuff in order

AI Highlights
  • - Two Galileo weather orders arrived with no batteries.
  • - No info on clock setup or battery placement.
  • - Customer service attempts failed; customer is done.

Two orders number 332******** of the Galileo weather station,no batteries came with order plus no info on how to set the clock. You catalog states 1 button battery with each order.

No info on were the battery goes.

I've tried to call your customer service number but nothing goes thru. After this I guess I am done with your company

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Rick S Hqg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not working

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AI Highlights
  • - Item not working for product #41231.
  • - Email sent with video of the issue provided and replacement requested.
  • - Gift from sister; order number 308********.
Bits And Pieces - Not working

Item not working product #41231 {{Redacted}} already sent you an email here is the video of it you can send me a new one {{Redacted}} my email address is {{Redacted}} my phone number is {{Redacted}} order number was 308******** my sister sent this to me as a gift

Loss:
$80
Cons:
  • To much paperwork

Preferred solution: Another one

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Gigi G Bsn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I haven't rec'd the products

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AI Highlights
  • - Ordered 3 puzzles on Jan 30, 2023; still not shipped as of Feb 17.
  • - They promise 2-3 days, but no shipping email or tracking number.

Ordered 3 puzzles on January 30, 2023, still waiting on my order to be shipped as of February 17, 2023. The company replies to my emails, with the statement that they will be shipped in 2-3 business days every time.

But I still haven't received the email saying they have been shipped or a tracking number. Don't order from this company, they take your money immediately and never ship the product!

Loss:
$26

Preferred solution: Deliver product or service ordered

User's recommendation: Don't order from this company, they take your money immediately and never ship the product!

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