Bitrix24
Bitrix24 Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Recent recommendations: I do not recommend. Reviewers value Billing Practices and Privacy and Data Security, but note high price and widespread dissatisfaction with Customer service and Exchange, Refund and Cancellation Policy.
Positive Feedback
Bitrix24 reviews praise its attention to billing practices and privacy and data security as key strengths and list clear plan tiers on the website.
Negative Feedback / Risk Areas
- Bitrix24 customer complaints cite slow or unhelpful customer service and unresolved support tickets.
- Two-step authentication failures lock users out and disrupt operations.
- Marketing email send limits are described as misleading and support refused to provide executed contracts.
- Issues around billing and refunds and cancellation policy cause frustration.
Key Takeaways for Future Customers
- Confirm email sending limits and ask for contract wording before subscribing.
- Test two-factor authentication and support responsiveness during trial.
- Clarify cancellation terms and seek written refund guarantees.
- Expect a higher price point compared with alternatives.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Recent recommendations: I do not recommend. Reviewers value Billing Practices and Privacy and Data Security, but note high price and widespread dissatisfaction with Customer service and Exchange, Refund and Cancellation Policy.
Positive Feedback
Bitrix24 reviews praise its attention to billing practices and privacy and data security as key strengths and list clear plan tiers on the website.
Negative Feedback / Risk Areas
- Bitrix24 customer complaints cite slow or unhelpful customer service and unresolved support tickets.
- Two-step authentication failures lock users out and disrupt operations.
- Marketing email send limits are described as misleading and support refused to provide executed contracts.
- Issues around billing and refunds and cancellation policy cause frustration.
Key Takeaways for Future Customers
- Confirm email sending limits and ask for contract wording before subscribing.
- Test two-factor authentication and support responsiveness during trial.
- Clarify cancellation terms and seek written refund guarantees.
- Expect a higher price point compared with alternatives.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Birtrix 24 CRM issue call me urgently
call me on this number 907993****... issue in bitrix 24 all leads show in bitrix24 notification. solve ASAP
Lawrenceville, Georgia
Two-Authentication isn't sending a code to my phone
I am unable to direct my staff due to not being able to get into my account. The two-step authentication isn't sending the code to my device.
Taruma, Sao Paulo
Email Send Limit per month
- - The site lists up to 1 million emails per month but hides a daily limit of 1,000.
- - They won't share the service contract and support has not resolved the issue.
The company provides on its website a list of plans and prices about the services it offers and what each service has to offer. The company I work for hired the best plan, where it informed the availability of sending up to 1 million emails per month.
However, she does not inform that there is a daily limit of one thousand emails.
The only thing they have on this subject is a support article stating that this limit can be increased gradually if every time you reach the limit, no email is refused by the provider (which is impossible when we are talking about marketing) and that there can be no shipping errors (something impossible too). The company refused to send the service contract executed for analysis, and verification of the clause about this limit information, and I have been talking to the support for more than a month to try to resolve this impasse, it is very frustrating and exhausting, and be misleading as they offer a service that youll never be able to use to the full.
User's recommendation: I do not recommend
Companies Similar to Bitrix24
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.