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Verified Reviewer
New Reviewer

Please fix this game

Hello, I have Word Search Inspiration on my Android phone and have played if for over a year. I have loved playing this game while recovering from chemo UNTIL RECENTLY!!! I have 2 problems. 1)The more games I play, the smaller the letters get. I know most people want...
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ID
#3598657 Review #3598657 is a subjective opinion of poster.
Location
Salt Lake City, Utah
Preferred solution
Let the company propose a solution

No credit for the word “eave”

Why is eave not considered a word? I have almost 9,000 words in the cookie jar. I thought eave was a word.
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ID
#3561426 Review #3561426 is a subjective opinion of poster.
Location
Chicago, Illinois

I purchased coins and did not receive them

I purchased coins and I did not receive them but they certainly took the money. Thank God I decided to make a small purchase instead of a large one but now that I know theyre crooks Im afraid my credit card information in there.

User's recommendation: Stay away they rip people off.

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ID
#3439578 Review #3439578 is a subjective opinion of poster.
Location
Danielson, Connecticut
Loss
$6
Preferred solution
Deliver product or service ordered
New Reviewer

Spending money and not getting what I paid for

I bought some extras to keep my game going on Lollipop Link and the game froze and I did not receive what I purchased. This is the second or third time that this has happened. Can I get a refund or my extras. I really like this game, but if I dont get any resolution, I will discontinue playing it and will not recommend it any more to my friends. Because I trusted that I would receive what I purchased, I have no photos of it or proof of purchase because the page went away!!
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ID
#3348347 Review #3348347 is a subjective opinion of poster.
Location
Plainfield, New Jersey
Loss
$4
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Bubble Pop game. After watching the ads, game freezes up before loading the reward. I’m about to delete the game and go with something new if the issue isn’t resolved

Wont load rewards after watching the ads. Im about to get rid of the app and get something new. NOT by Bitmango
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ID
#3309156 Review #3309156 is a subjective opinion of poster.
Location
New Athens, Illinois
Preferred solution
Deliver product or service ordered

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Verified Reviewer
Advanced Reviewer

Stay away nothing but a scam

started another word game have to know if they all are scam or just a few bad apples.started with another Word Cookies (qiuqihang911@***.com) sent them email asking about there adding first example balance was 21.41 solved the puzzle it showed earned 0.45 click on the double collect random multiple 1-2 so it would be 0.90 if it double or 0.45 if not well it was nether it was 0.47 2) so 21.41 went to 21.88 with that balance after the next puzzle it showed i earned 0.40 if double would be 0.80 if not stay at 0.40 again neither after i clicked the double button it showed 0.79 there's more but you get what i'm trying to state that something isn't right. Next Word Search this is one of the puzzle that when i asked a question the 91.01 i reached was gone along with the email address they using the same puzzle they scam me with is exactly the same as this one which made it easy to solve. beside the ones i have played so far is using most of the same puzzle 1) starting balance 47.55 after puzzle showed i earned 0.19 and since this game isn't random multiple their box showed Collect X2 which i took it to means that each solved puzzle the amount double well wrong clicked on the button it showed 0.37 not 0.38 next 2) 48.83 showed 0.15 click on button showed i earned 0.29 not 0.30 and that's all thru the game when i tried to reached out to them for a explanation i would say i was surprise but since it's a pattern there was no email address to asked my questions it was one when i installed it but i thought i would have time to come back and write it down but i didn't it's not in my apps where it show all installed apps and i tried to find it in Play store til haven't on to the next ones
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ID
#1755418 Review #1755418 is a subjective opinion of poster.
Product
Bitmango Word Cookies Video Game
Pros
  • Easy
Cons
  • Poor customer service
Reason of review
liars or scam
Preferred solution
Let the company propose a solution

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Verified Reviewer
Advanced Reviewer

Stay away a scam

BitMango - Stay away a scam
Here the first email i sent with the first and only reply since then
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ID
#1755209 Review #1755209 is a subjective opinion of poster.
Location
Chicago, Illinois
Service
Bitmango Customer Care

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Verified Reviewer
Advanced Reviewer

Stay away it's a scam

i have played 4 word puzzle games each one with a 100 cash out to pay pal, or gift cards with amazon or google. The companies are ( Word Find 2020 lucky.word@***.com) Word Puzzles wordpuzzles201****@***.com) ( Word Stack hotdogs.dve2019@***.com) ( Word Journeynikeword@***.com) They have several things in common they are scams they have no intention on letting you win they give you lesser than the amount of money they claim to give after you solved each puzzles they let you build up your amount fast but slow you down with obstacles when you get close to cashing out. to stop you from finishing the game and none of them has replied to any of my issue although when i first sent an email to Word cookies asking about cashing out they replied but have disappeared under another email address so now i can't finish it, The first one was Word Cookies they let me build up the money fast then when i got to 75 dollars they went from giving between 7 -70 cent to a penny then when i got to 95 dollars the penny turned into tokens why i have no clue cause when you click on pay pal ,google or amazon each states you need a 100 dollars to withdraw it states nothing about you needing tokens to cash out with money one of the obstacles is i had to solve around 10 puzzles in each game to get a penny imagine how long that will take just to get a dollar which i did but when i got to 99.00 they disappeared the email address was changed but what they didn't know is i print out all my emails that's how i found out that Word Stack had the same email address that Word Cookies i emailed them both but neither replied but the next time i went to email Word Stack the email address changed to what it is now and Word Cookies has another one apple.studios2022@***.com but the thing is it makes no sense to ask them any questions cause they won't reply to any questions that might come back to bite them. The next one was Word Find 2020 i had reached 91.01 since i been getting scam by other word game i email them to asked was they real or scam next thing i know my game was gone off my phone out of my library of installed apps and they haven't replied to me since then i no i didn't delete it not by mistake. The next one was Word Journey when i reached 96 dollars they stop giving anything and the only way to get tokens which i still have no clue as to why you have to do there special offers which is to download other games and play them for tokens which is a lie and besides they have a button that states you can skip which i did probably is why i have played 2 chapter and after each puzzles i solved i get nothing and just like the other i email to find out why no reply Another thing they have in common is they not giving all the money that they claim each one has a box you click on either collect or a box that say Double collect random mutilple 1-2 which i took to mean that sometimes it double and sometimes not but what these scammers was betting on that nobody would know that they 're not getting what it shows example one game i had 61.72 and a message pop up stating i have earned 7 cent so it double which meant 14 cent last time i look that equal 61.86 but my new balance was 61.80 and they did it all through the games once again i email to find out was it an error but if it is then all the word games i have been playing is having the same adding issue inquiring mines wants to know and i will be posting some of the emails that i have been telling you about. I have all the emails i will show them if pissed off consumers say i can i'm not sure i have asked but haven't got a reply from them not sure if i'm allowed to post this also was waiting on a reply but people need to know that they wasting precious time on something that's not going to happen and if it has then i bet it's not many
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ID
#1753115 Review #1753115 is a subjective opinion of poster.
Product
Bitmango Word Cookies Video Game
Cons
  • Scam
Reason of review
let me finish my game for the 100.00
Preferred solution
let me finish my game so i can get the 100 they claim i could win can't do it if they stuck me with 99.00

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