Jennifer G Sji

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Verified Reviewer
| map-marker Los Angeles, California

It's been over 24 hrs. I still have not got my call back. I called yesterday. I will be figuring out how to cancel my revolving order. I'm done. It's been a very rude experience

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It has been a very unpleasant experience. Call customer service.

They say they will have some.call me when they are open. I called yesterday. Here it is almost 6pm my time and still ko call. More money than was suppose to be taken out was taken out of my account.

And I can not get anyone to call me back. I am very upset

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Anonymous
map-marker Los Angeles, California

How asked and asked for a call back. Still no call back. Got more money taken out of my account than i exspected. Toothpast works great. Humans not so muchmuch was my order

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I had way more come out of my account then i thaught should. I need someone to call me.

Asked for calls to be made back to me.

Still not done. Toothpast is good humans not so much

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Anonymous
map-marker Minneapolis, Minnesota

I have a problem with my order

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I really need to talk to a real person. I have a situation that Im not convinced is being fixed with Chat.

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Susan P Qzq

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Verified Reviewer

Soft yellow bad tasting Bites

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I tried to talk to someone to simply ask question about why Bites were soft, yellowish and bad tasting. They required me to pay $1 for customer service! I canceled my subscription.

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Preferred solution: I would like to speak to customer service without paying $1!!!

Lysette Fvo
map-marker Somerville, Massachusetts

Order mix up

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I accidentally order more Bites, when I was trying to change my order, I called and did not get someone to fix this issue. I do not want all these Bite orders.

I will look elsewhere for the same type of product. I will cancel my subscription.

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User's recommendation: Beware of changing order

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Key West, Florida

Recall on Bite product

Contains 1 confidential file for company representatives

I have two orders of bites that are not useable, darken yellow soft, went bad orders, I dont have much time to contact you, via this way, very unhappy with this situation and not being able to contact you on live phone to explain, I want to be able to talk on phone with live representative, need to resend order, without any charge.

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Gustavo G Hdn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order

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No information about my order. I have not received it. Customers service does not exist and website does not offer any help

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Preferred solution: Deliver product or service ordered

Kathy J Bnt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I did not re-order the toothpaste bits

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Damn, their website does not offer a phone number. I had to go online and eventually found a phone number.

They charged me $34 for toothpaste. I did not reorder.

When I originally ordered this on Instagram, it said it was natural. It didnt say anything about fluoride and certainly not xylitol which is horrible for your stomach lining but they did refund me my money and canceled my subscription and customer service once I got through to them as a pissed customer Was very good

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Pros:
  • Tooth place cleans your teeth well
Cons:
  • Toothpaste has fluoride and xylitol
Anonymous
map-marker Encinitas, California

I did not receive my 15% off for my first order

There was no place to add the coupon code when I placed my first order. Kindly subtract the 15% from my order.

I appreciate your effort in saving the planet! Thank you .julie ustin

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