BitBetWin
BitBetWin Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BitBetWin has a 1.0 star rating from 4 reviews and consumers are mostly dissatisfied, with recent recommendations saying do not play here.
Positive Feedback
No positive endorsements appear in BitBetWin reviews; users report no satisfactory resolutions or helpful support.
Negative Feedback / Risk Areas
- Repeated withdrawal delays and account holds preventing payouts.
- Poor customer service, unresponsive emails and inconsistent instructions.
- Account access problems and disputes over refunds and deposits.
Key Takeaways for Future Customers
- Expect unresolved payouts and raise concerns about BitBetWin customer complaints before depositing.
- Document transactions and consider alternatives to avoid prolonged disputes.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BitBetWin has a 1.0 star rating from 4 reviews and consumers are mostly dissatisfied, with recent recommendations saying do not play here.
Positive Feedback
No positive endorsements appear in BitBetWin reviews; users report no satisfactory resolutions or helpful support.
Negative Feedback / Risk Areas
- Repeated withdrawal delays and account holds preventing payouts.
- Poor customer service, unresponsive emails and inconsistent instructions.
- Account access problems and disputes over refunds and deposits.
Key Takeaways for Future Customers
- Expect unresolved payouts and raise concerns about BitBetWin customer complaints before depositing.
- Document transactions and consider alternatives to avoid prolonged disputes.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Withdrawal Issue
- Deposited Sep 24; won $259 and withdrew $250, left $9.
- Daily bonus yielded $987.64 jackpot.
- Withdrawal declined due to daily bonus; deposit required.
On the 24th of September, I made a deposit to play on the Vegas-X platform and won and withdrew $250 out of the total $259 that I had. $250 is the maximum I can withdraw a day for Level 5 Tier.
That left a balance of $9 in the game, which I played, and then received my daily bonus dollar. With the daily bonus, I won the gold jackpot of $987.64. As soon as I won the jackpot, I contacted support through chat on the website and asked what the process is to withdraw when you win the jackpot and your maximum withdrawal amount per day is $250. The person who I chatted with that day, after reviewing my account, told me that I could make a withdrawal of $250 at 7:44 AM the next day and that I would be contacted by email with further instructions.
The next day, I made my request to withdraw and received an email saying my withdrawal request was declined because I won that with my daily bonus and needed to make a deposit in order to be able to withdraw. I had made a deposit one day before, but I said, 'OK, I'll make another deposit,' but when I deposited, it got declined because it said, 'In order to deposit, it is mandatory to ensure that there is no outstanding balance.' So I cannot deposit because the money from the jackpot that I won is still there, but I cannot withdraw either. Can you explain that to me, please? I hope you can help me resolve this.
It clearly says on the withdrawal page that if you win with the daily bonus, the maximum withdrawal amount is $100 daily.
Well, they are not even letting me take out the $100. And they have me bouncing around from 'you need to deposit before you can withdraw' to 'we cannot deposit if there is money in your account.
Preferred solution: Deliver product or service ordered
User's recommendation: Do not play here
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWithdrawal Issues
- I won a $987 jackpot.
- They won't withdraw until I deposit.
- Deposits are declined; I must be at zero to deposit.
- They are giving me the runaround.
I have contacted customer service several times and finally I received an email from someone in customer service and this was their answer: “This decision is final and will not be reviewed or changed.”
I won the gold jackpot of $987. Now they dont let me withdraw they say I have to deposit before I can withdraw.
When I try to deposit they decline my deposit because I have to be at zero before I can deposit. They are just giving me the runaround.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMoney mess up
- Funds went to a second, inaccessible account; they want transfer to natasha.scott46@***.com or Cash App refund; phone now 840-222-****.
I thought my account was messed up, so I used my other email address, and it made me another account. I didn't want that.
My money that I put on it went to that account, which I can't log into. I want it on my regular account: natasha.scott46@***.com. I changed my phone number. The number is 840-222-****.
Please let me know what I'm supposed to do, or can you guys give me my money back to my Cash App account? Thank you.
- What do you mean i like playing with you guys
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy account being reviewed for 2 months
- Customer service relies on automated replies; winnings are delayed and the account has been on hold since May; reviewer is a loyal, spending player.
I have no understanding as to how you can treat your players the way you do. You should be ashamed of yourself for what you are doing.
No one should ever have to wait over two months to get their winnings from you. I have had my account on hold since May and no one will help me. All I get is an automatic response from your customer service reps, and no one will respond to my emails. I've done absolutely nothing wrong for this to happen.
I've been nothing but a loyal player. I'm a level 8, so you know I've spent some money playing through you, and this is how you treat us.
Preferred solution: Deliver product or service ordered
User's recommendation: Very disappointed by how they do their players
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey don't deserve the one star
- Requested cash out 15 days ago; funds on hold for irregular patterns.
- Longtime customer; lost thousands, won some, payout under review and delayed.
I have called them and spoke to someone who did nothing to help me, I've sent emails and they won't respond to them and when I contact customer service reps in their web site all they do is copy and paste their same response to me. No one will help me get my money to me. 2 months is waiting is ridiculous
15 days ago I requested to cash out and they put my requested onhold due to irregular winning patterns which makes no sense. I've been playing thru them for a couple years now and lost thousands of dollars and won some of it back but I've had a week of good luck and now they refuse to pay me my winnings saying it's still under review and I've been told 4 different reasons as to why my account is on hold and it's insane to me. I want my money and I promise I'll never play thru them ever again
Preferred solution: I want my winnings they owe me. I want them to make this right
User's recommendation: Watch out they are rude and give no cares about any issues you may have
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Agent behaviour very poor and bad language used no delivery my parcel