Birthday Express Reviews
Birthday Express Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Birthday Express has a 1.3 star rating from 9 reviews. Consumers report widespread dissatisfaction, frequent missing items, and requests for delivery of goods and refunds.
Key Takeaways for Future Customers
- Read Birthday Express reviews and expect potential missing items and delayed deliveries.
- Consider alternatives like Amazon for time‑sensitive party supplies.
- Keep payment records in case of billing or refund disputes.
Negative Feedback / Risk Areas
- Recurring customer complaints about missing items and damaged goods.
- Poor customer service: voicemail disconnects, no email replies.
- Reported issues with billing, refunds, and order confirmations.
Positive Feedback
Affordability, some unique items, and good packaging noted by a few customers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Birthday Express has a 1.3 star rating from 9 reviews. Consumers report widespread dissatisfaction, frequent missing items, and requests for delivery of goods and refunds.
Key Takeaways for Future Customers
- Read Birthday Express reviews and expect potential missing items and delayed deliveries.
- Consider alternatives like Amazon for time‑sensitive party supplies.
- Keep payment records in case of billing or refund disputes.
Negative Feedback / Risk Areas
- Recurring customer complaints about missing items and damaged goods.
- Poor customer service: voicemail disconnects, no email replies.
- Reported issues with billing, refunds, and order confirmations.
Positive Feedback
Affordability, some unique items, and good packaging noted by a few customers.
Media from reviews





This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Never received the tracking number for my order
I bought 2 Ballons of princess jasmine and 6 cup and never received the tracking number for my order
Preferred solution: Deliver product or service ordered
User's recommendation: Answer the phone or call or call back
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |Disappointed
I did place an order using code Cmbk25 and y'all charged me for it didnt get a confirmation email or order # just error message after y'all charged me for placing order.style="color:
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Missing item and the one i received is damaged
Received 1 item out of 2 damaged.
Second one shows shipped together but its not in the box. Unable to reach them via phone. No response to email.
- Found items i couldnt find elsewhere
- Not able to reach them by phone or email
- Damaged items
Preferred solution: Full refund
User's recommendation: Do not order from this website
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReceived the wrong item
Was supposed to receive monster jam wall stickers and received a Kitty cat and a farm There is no way of getting in contact with them when you call them and when I email them they do not respond back
Preferred solution: Would like to receive what I ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUndelivered package
- - Order placed 9/21/2022; package shipped but returned.
- - No response; never received merchandise or refund, and had to buy decorations again.
good morning, I wrote here because I have not received a response from express birthday, I placed my order on 9/21/2022 and they sent it but the postal mail returned the package again to the express birthday facilities, I have tried to communicate in different ways and I received no answers of any kind, my son's birthday was yesterday and I had to make one more expense for the decoration, I never received my merchandise or my money back, I no longer know what to do with these people who are impossible to communicate With them I really feel cheated that I treat their buyers badly
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerOrder inquiry
- - Ordered five pink Starburst and five neon turquoise balloon weights for 17.85; card charged, no confirmation or email, and a generic error message.
I ordered five pink candy Starburst balloon weights and five neon turquoise balloon weights total cost of 17.85 which was charged to my card and I never got a confirmation number or an email I just got as sorry there was an error we will address it I have no information whether my order was processed or not but they did charge my card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing items from my order
Missing 15 boxes of lollipops from my order!!! Only half of my 30 boxes came.
Sent 3 emails to ask for the rest of my order no one contacted me back!!! I WANT MY PRODUCT OF MY $$$
- Great packaging
- Affordable products
- Missing 15 boxes of my order which is half my order
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIssuing a refund
My order was canceled with out an explanation. Ive bin emailing them about my refund and nobody have yet contacted me
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing items from my order
They ignored me. Who knows how many other people they have done this too.
Its impossible to get in contact with them. They did not include 2 tablecloths in my order that I paid for and I cannot here a hold of anyone.
Preferred solution: Deliver product or service ordered
User's recommendation: Just go to amazon
Didn't receive my items
- - Not all ordered items were delivered; party invites are missing.
- - Phone calls ring once and hang up; two emails got no response.
We ordered several items but not all were delivered. We are missing all the party invites.
I tried calling and phone rings once and hangs up.
I also emailed 2 different emails to contact to have them ship what we paid for and NO RESPONSE! Super frustrating
Preferred solution: My items sent to me
User's recommendation: Plan on not receiving what you paid for
Poor Customer Service
- - Missing items from the order.
- - Multiple contact attempts via email, message, call, and Facebook with no resolution; phone number disconnected.
I had items missing from my order. I emailed, messaged, tried to call, and even posted on their Facebook page to resolve this issue.
I have not received a resolution. The phone number I was directed to call was disconnected. The email address I was instructed to use received no feedback, even though they claim that they have a 24/7 customer care team and they would respond in less than 24 hours.
This has been going on for almost 2 weeks. I will not order from them again and will tell everyone about my experience to deter them from ordering from Birthday Express.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing items
I was missing two of my items I purchased and I called customer service and no one answered or wrong number.
Preferred solution: Deliver product or service ordered
Items missing
- - I ordered 20 Paw Patrol stickers but only 16 arrived.
- - I had to buy 4 more stickers I already paid for.
- - I've been emailing for two days.
Didnt receive all my items for my daughters paw patrol party. How old are paw patrol stickers of 20 only receive 16 and Ive been emailing for two days So I had to purchase another 4 stickers that I already paid for
Returns
I need a return label always I need a telephone number for some one to reach me I need some items return
Companies Similar to Birthday Express
Thank You for Your Reply! We are processing your message.
Your comment will appear after moderation