Kay T Ora

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Verified Reviewer

I was very pleased with the service I received!!

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I was charged for renewal of Birds and Blooms magazine, which I did not authorize. The lady I spoke with was very kind and helpful.
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Pros:
  • Beautiful scenic pictures and interesting articles on gardening
Jill Fze

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Verified Reviewer

Constantly sending subscription ending

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Birds And Blooms - Constantly sending subscription ending
I paid for 2 years Feb 2022. I've emailed several times. Finally they told me they have no record of my payment & I needed to send them a copy of both sides of my cancelled check. Sent it & they acknowledged my last issue will be Jan 2024. Today I got another "Subscription see expiring with this issue"!!!
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Preferred solution: Price reduction

User's recommendation: This is a shady business. They think you're dumb & they try to double bill you

Linda H Kkk

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Verified Buyer

I've been a customer for years and I always called in my payment or mailed it. This time it was automatically deducted from my checking without authorization. My money was refunded when I called

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Birds And Blooms - I've been a customer for years and I always called in my payment or mailed it....
Birds And Blooms - I've been a customer for years and I always called in my payment or... - Image 2
Loved the magazine. I don't like charges taken out for renewal without authorization. I always call in my payment or mail it in. The subscription didn't even run out yet. They did refund my money but I canceled magazine. I'm 75 years old and I didn't like how this was done.
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Pros:
  • Wonderful magazine
Cons:
  • Withdrawing money from account without authorization

Preferred solution: Apology

User's recommendation: Make sure you check your subscription dates for renewal and check payment option

Lyanna Ems
map-marker New Haven, Connecticut

Frustrated

It took 3 attempts to get to someone to change my mailing address. First having to fill out my contact information there were two field that had nothing loaded to be able to select - such as the State and country. So there was no way to be able to complete the form. There was no phone number given as an option which would have made this simple issue a frustrating problem. By chance I found a search that listed a phone number and was able to speak with someone.
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Anonymous
map-marker Spring, Texas

Cancel subscription

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Cancel subscription customer service was great and resolved my issue..magazine is too expensive for me now that I have retired
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Azalia Tjg

STILL NO MAGAZINE

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STILL NO MAGAZINE BUT YOU HAVE MY MONEY !!!???!!!???!!!???!!!???!!!???!!!???!!!???!!!???!!!???!!!???!?;
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Loss:
$5

Preferred solution: Apology

Josph Loo
map-marker De Soto, Kansas

Checking out subscription

Want to make sure my subscription was received to you. I sent a check to you but keep getting bills from you all.
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User's recommendation: Fantastic magazine

Anonymous
map-marker Overland Park, Kansas

I want to cancel my subscription

No reason pleased with magazine and service, I cannot afford extras as in subscriptions. So I needed to cancel the magazines
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Anonymous
map-marker New Castle, Delaware

Books in the mail

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I was just receiving books in the mail that I was not interested in. I talked with customer service and worked everything out.
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Timesha Hqc
map-marker Greer, South Carolina

The book I received is damaged

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I rated everything low on this survey bcz upon receipt of unsolicited book, the binder was badly damaged. Called on 8/3/23 to report this & wanted to rtn book w/o replacement. Your rep said not to return it & said i wouldnt be billed. But 2 wks later was billed over $18.49 + another $9.98 for the book.
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Mandy F Zhk

Subscription questionsI

I tried ordering the subscription for my mother-in-law whom has a separate address from the billing address and couldn't find a way to do it online so when I placed the order it was sent to my billing address so I reached out to customer service in order to get the delivery address corrected with no response. Have I been billed and will my Mother-in-law be receiving the magazine?
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Preferred solution: Deliver product or service ordered

User's recommendation: Don't order this online

Anonymous
map-marker New Castle, Delaware

Books in the mail

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I was receiving books that I didn't want. But everything worked out just fine. I highly recommend these publications to everyone.
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User's recommendation: Everything is fine. Great publications

Pamela S Zwx

I just wanted to change my address

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I couldnt do it online successfully so I found a phone number. I called . I just dont do good online.
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Pros:
  • I love the magazine for all the articles and pictures

Preferred solution: My address changed. I talked to a nice guy I believe we got it settled.Thank you.

Whisper Cab

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Verified Reviewer

Renewal problem

Charged new debit card without updated expiration date and 3 digit code. Refunded and renewal canceled.
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Loss:
$31
Pros:
  • Good magazine

Preferred solution: Full refund

DARLA W Voi

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Verified Reviewer
| map-marker Stowe, Vermont

Upset getting early billing; called them out

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Didn't like to be bothered with getting a bill now(6-27-23) when expiration date isn't until April/May 2026; a little too early don't you think! Maybe a couple months early is early enough! Magazine shows Expiration is APRIL/MAY 2026 !!!
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User's recommendation: Keep on top of things that bother you(ex: subscriptions)not expiration not for 4yrs down the road & now getting a bill, a scam to get money out of you that's not due yet! I had proof on my magazine stating maturity of it!