Birchland Market
Birchland Market Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Birchland Market has a 1.5 star rating from 1 review and consumers are mostly dissatisfied; reviewers warn "DONT ORDER FROM HERE" and value the website but cite poor customer service and high prices.
Positive Feedback
Reviewers note the company website is valued for payments and order access when it works.
Negative Feedback / Risk Areas
- Repeated Birchland Market customer complaints about billing and collections notices.
- Refunds, exchanges, and cancellations handled poorly with no human customer service.
- Order fulfillment issues, canceled orders, and sold-out items around holidays.
Key Takeaways for Future Customers
- Check Birchland Market reviews before ordering and expect possible billing disputes.
- Be cautious about relying on timely delivery for gifts and confirm refund policies.
- Contact method limits and slow customer service may affect resolution of issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Birchland Market has a 1.5 star rating from 1 review and consumers are mostly dissatisfied; reviewers warn "DONT ORDER FROM HERE" and value the website but cite poor customer service and high prices.
Positive Feedback
Reviewers note the company website is valued for payments and order access when it works.
Negative Feedback / Risk Areas
- Repeated Birchland Market customer complaints about billing and collections notices.
- Refunds, exchanges, and cancellations handled poorly with no human customer service.
- Order fulfillment issues, canceled orders, and sold-out items around holidays.
Key Takeaways for Future Customers
- Check Birchland Market reviews before ordering and expect possible billing disputes.
- Be cautious about relying on timely delivery for gifts and confirm refund policies.
- Contact method limits and slow customer service may affect resolution of issues.
Collection just called my number, and I never heard of you..
Never heard of this company or ordered anything from any food site or anywhere else this is some kind of scam.
Preferred solution: Collection paid in full.. I never ordered anything.. I don't even know what this is
Lake Geneva, Wisconsin
Billw
- - Billing couldn't pull funds despite money in the account.
- - The site is down and phone payments are slow; the user questions ongoing billing.
I had money in my account when I paid my bill and now they are trying to attempt to process it and they can't. Why can't they pull the money right away.
Your Billing Deptment is not doing their job.
Also your website that I used to go to pay my bill works faster then calling in to pay my bill but your website is down. If the company is out of business why I am I paying on the bill still.
Being billed for an account i paid off in 2019 from a collection agency.
- - Received demand notice from Convergent.
- - They said they did an investigation.
- - Calling them gave a Birchland Market number; no option to speak to anyone.
i received a demand notice from CONVERGENT.THEY SAID THEY DID AN INVESTERGATION. I CALLED THEM AND THEY GAVE ME A PHONE NUMBER TO CALL FOR BIRCHLAND MARKET AND THIER WAS NO OPTION TO SPEAK TO ANY ONE.
Preferred solution: Let the company propose a solution
User's recommendation: DONT ORDER FROM HERE
Canceled my order, refuse to say why
- - I ordered 6 gift baskets that did not arrive.
- - Order canceled by email with no explanation.
- - Automated system blocks human contact and replies repeat.
I ordered 6 gift baskets this holiday season and after they did not arrive I contacted the company, Birchland Market. I received an email back that said they had canceled my order.
I called, but their automated system doesn't allow talking with a human, so I sent a follow up email asking why they canceled my order. I then received another email from them, stating the exact same thing as the first email.
They refuse to give information or deal with my emails. These gift baskets were Christmas presents, so obviously I am now shopping for presents that will arrive well after Christmas due to Birchlands apparently standard business practices.
Preferred solution: Let the company propose a solution
This is a shady company , telemarketing calls up to three a day wanted me to buy credit , stay away from this company it has been taken over by dishonest entities.
Southfield, Michigan
Unprofessional
- - Order placed December 19.
- - Told it would arrive before Christmas.
- - The order wasn't placed.
- - Many products were sold out.
I placed an order on December 19. I was told my order would make it to the recipient before Christmas called a week later, to only find out order wasn't placed. Now the recipient will not receive their gift....Also to add many of the products were sold out.
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I also got a call from a collection agency saying I owe $210 & it is in collections. The order was supposed to be from 2021.
I know I did not order food from any online store during the pandemic lockdown, except from Wal-Mart & Amazon. The call was supposedly from a collection agency - TransWorld Systems LTD - which is close to an actual collection agency but not the same agency. It's a SCAM! I told the woman I denied the charge.
And what online company sends you products w/o payment upfront.
I reported this to the police. They couldn't do much but did take the report so if anyone else calls, or falls for it & pays, they can inform the public better.