Bennet Hqy

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Verified Reviewer
| map-marker Sammamish, Washington

Wrong heater was sent to me

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I have left 4 voice messages with customer service over the past three weeks. I've also sent 2 emails. As yet, no one has contacted me to help resolve my issue of getting the incorrect heater sent to me
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User's recommendation: Do not use this company if you think you may need customer service

Anonymous
map-marker Sammamish, Washington

Wrong heater was sent to me

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Over the past three weeks Ive called and left three voice messages, Ive also sent an e-mail message. I cant get anyone from the company to call or email me back to resolve the issue
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User's recommendation: Don’t use this company

Anonymous
map-marker Bath, Maine

NOOOOOOO

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Placed order for replacement filter using the phone number on the back of the CZ 1500W portable heater we bought years ago. Never heard if the order was being shipped. Sent two emails for confirmation order would be shipped soon. No responses. Finally the replacement filter arrived in a very minimally protective bubble envelope via USPS and it was crushed and broken. Once again I am unable to get any response about this issue. We are beyond infuriated. BioSmart is incredibly bad.
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Reason of review:
Damaged or defective

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