Charged for two items only wanted one
Car,nt get through on the email, and I'm in UK so car,nt do much more.
Cropper Medical, Inc./Bio Skin
Suggest not buying from or using this company's products - their customer service is the worst - the Visco Ankle Skin™ w/Figure-8 Wrap is one of the MOST UNCOMFORTABLE ankle support products ever. I notified the executive office of this fact, requested return for refund or exchange -they totally ignored my email - when asked to either either exchange for a different product or issue a refund - the "customer service manager" refused - when asked why the company president (whom i had previously talked to about their products) failed to reply - the customer service manager stated "because he didn't want to talk to you". Stay away from this company and their products! A complaint has been filed against this company with the Better Business Bureau - the case has been closed with this comment by BBB: 12/18/2007 No Response from Business re: Consumer Rebuttal
Washington, District Of Columbia
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