Marivel L Tgr

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Verified Reviewer

Return

The office was closed, so I was unable to talk to a live person. I will try again tomorrow. Hopefully, I can reach customer service.

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Preferred solution: Price reduction

Connie N Oqp
map-marker Scarborough, England

Dryer stopped working

There phone number 888 755 **** is not working. There online support is not listening or even trying to understand what Im saying.

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Loss:
$300
Pros:
  • Love the products
Cons:
  • Trying to speak with them when there is a problem a

Preferred solution: Full refund

Shaelynn K

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel order

Contains 1 confidential file for company representatives

I was trying to send my boyfriend what I want for Christmas and I accidentally bought the blow dryer and I need to cancel my order and get my money back because I cant afford it rn with bills coming up Im so sorry my order number is in the picture I sent . If you could please cancel my order and sent me my refund that would be greatly appreciated. Im stressing out right now about it I need to cancel it asap!!

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Loss:
$330
Pros:
  • Amazing for the hair
Cons:
  • Expensive

Preferred solution: Full refund

User's recommendation: Don’t accidentally buy it

Kendall T Vwh

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Verified Reviewer

Smart X. Blow dryer stopped working

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Blow dryer stopped turning on after three weeks of use. Tried several options to contact bioionic with no success !

This Blow dryer was expensive! I have left voice mails and emails with no replys for several weeks.

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Loss:
$350
Pros:
  • Light weight dyer
  • Powerful
Cons:
  • Stopped turning on after three weeks of use

Preferred solution: Full refund

User's recommendation: Do not waste your money on this product

AUDREA S

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Verified Reviewer
| map-marker Greenville, South Carolina

Smart x dryer not changing settings not on lock

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Why is my smart x dryer not toggling up for heat or pressure. Its not on lock, has worked but not working now. Thank you

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Preferred solution: Reasons to why it won’t work

1 comment
Guest

Mine stopped too! The second one they sent me.

I work two days a week in the salon. This is really upsetting.

Anonymous
map-marker Timpson, Texas

No blow dryer

My blow dryer was never returned to me after we sent it in my name is Karen Peterson with the Village Salon in Carthage Texas

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consumingcomsumer
map-marker Redding, Connecticut

Bio Ionic Kera Smooth

Horrible. Killed my hair.

I have three times less hair due to it falling out. I have breakage at the roots. Hair literally a half inch long from my scalp after this treatment. I should never of had it done, my hair was gorgeous before and now I have to cut it.

Its fried, dead and lifeless. I had it done in a salon too. Also burned sores on my scalp. I wish I had done more research, or believed the negative reviews that I did read.

I should have saved my 250 dollars, I will have to spend so much trying to get it healthy again.

My hair doesn't grow fast either. I am so sad.

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Loss:
$250
7 comments
Guest

Probably was because of the hairdresser's incompetence.

I had a wonderful job done.

Guest

i just had bio ionics done on friday for the 7th year in a row. i do it once a year, and have never had a bad experience.

my hair is halfway down my back, and in much better condition then before i started this treatment. i'm male by birth, and have no hair falling out issues.

Guest

Amy- I had it done once before with no issues

Guest

You all are totally freaking me out on this. I just had it done yesterday and now i'm thinking I should go was it now to see if it saves me from having all this happen.

Guest

I had the same treatment done ad had the same result. How log did your hair fall out? Its been 3 weeks and my hair is still falling out!!!

Guest

Right! She was reading the directions while she did it.

Im loyal and kept going to her.

Finally broke free now..dyed hair brown and got a trim. I still have scabs on my scalp and a ton of breakage

Guest

you can not leave this product on the hair longer than 10 mins so the stylist needs to be FAST!!! I have read horrible stories about this product but being a stylist myself I can tell that these clients were worked on by a stylist who didn't know how to use the product.

I have had this done on my hair and it is FABULOUS! so shiny without any product on it...love it!

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