by AmusedTigerSalamander #12624131.0
I ordered 10' bimini top with sunbrella, I called the 800 # and the staff reassured me the aluminum top was one piece construction after she went out to the shop to ask some one, the price was good to good to be true, when it arrived it had three separate aluminum...
Iboats - Horrible Company
by PissedConsumer1121941 #1121941
DO NOT do business with this company !!! I bought a Bimini for my boat.
They sent the wrong size. When I called they said is was the correct one and to go ahead and try it and send it back if it didn’t fit. It didn’t fit after I tried it. I sent it back and then said they would not accept the return because if was not new.
What did they expect. It cost me $ 365 for the top and another $45 to ship it back to them.
This company is a rip off!!! Do not do business with them!
Iboats - Upset customer in New York
by PissedConsumer1088716 #1088716
I ordered a standard bimini top on June 21, 2017 for $565.77 and was told that the frame would be delivered assembled and all was needed was to put the fabric into the frame. When the package came nothing was assembled so I had to hire someone from the local boating company to install it.
When they arrived they noted some parts were missing and the screw holes did not line up. I notified I Boats and they sent me a UPS Shipping label and the box was shipped back to them. I received notification that they do not issue credits or return money and therefore have to re-send the package back to me. It took me 2 weeks to find out why they will not issue me a credit.
I was told they are a selling company and very seldom if at all will return monies. My bank is investigating I Boats and I was told if they were based in New York State they would be out of business in New York State.
I would never buy anything from I Boats again. Customer service is great when ordering but not respective at all once the sale is complete.
Iboats - Review on my NEW Bimini Top purchase
by PissedConsumer1071591 #1071591
I received my top in a timely manner, unharmed exactly as described. I installed it on my boat, no fuss, no muss............easy install.
My one complaint is the "low grade" JUNK, screws that came with it. I installed the top hardware onto my LOWE John Boat which is made of aluminum.......... I pre-drilled every hole with the correct suggested size drill bit and used a hand held screw driver to mount the hardware. Out of a total of 12, what looked like to be quality screws, 5 out of 12 wrung off when I started screwing them onto my gunnel.
I am 65 years old and know how to work slowly and carefully without wringing off screws. I had to go to my local hardware store and buy all new screws to finish the job.
The top looks okay and seems to be of acceptable value for the money but the screws had to come from another planet. The cost wasn't the issue but the aggravation was memorable.