Biltmore
Biltmore Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Biltmore has a 1.5 star rating based on 2 customer reviews. Consumers are mostly dissatisfied; recent feedback highlights poor customer service, exchange and refund issues, billing concerns, and high price points.
Positive Feedback
Some customers valued on-site photo options and considered in-person prints as alternatives when digital access or packages fell short.
Negative Feedback / Risk Areas
- Recurring Biltmore customer complaints cite unresponsive customer service and unresolved exchanges.
- Reports mention problems with refunds, billing practices, and unclear digital rights for purchased photos.
- Product quality issues include discoloration and tarnishing of cookware soon after use.
Key Takeaways for Future Customers
- Read Biltmore reviews before buying and keep receipts for exchanges or refunds.
- Consider buying physical prints on site if digital rights or access are important.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Biltmore has a 1.5 star rating based on 2 customer reviews. Consumers are mostly dissatisfied; recent feedback highlights poor customer service, exchange and refund issues, billing concerns, and high price points.
Positive Feedback
Some customers valued on-site photo options and considered in-person prints as alternatives when digital access or packages fell short.
Negative Feedback / Risk Areas
- Recurring Biltmore customer complaints cite unresponsive customer service and unresolved exchanges.
- Reports mention problems with refunds, billing practices, and unclear digital rights for purchased photos.
- Product quality issues include discoloration and tarnishing of cookware soon after use.
Key Takeaways for Future Customers
- Read Biltmore reviews before buying and keep receipts for exchanges or refunds.
- Consider buying physical prints on site if digital rights or access are important.
Turn one complaint into a collective action
Mccomb, Mississippi
No customer service!!
- Customer seeks help cleaning large Biltmore pots and pans that stain.
- No receipt and store gave no solution; son who bought them is out of town.
Problem still not resolved !!!
Answer my call and take care of the problem!! Still no results and I dont know what to do I went to store for help but they had no answers either! My son bought me the large box of biltmore pots and pans for Christmas and I cant clean them Its leaving stains on the pots I dont have receipt and he lives out of town!
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Verified ReviewerMagic Memories @ Biltmore Estate
- Paid $33.17 for digital rights to photos but did not receive them.
- Automated customer support response; unhappy with service and expensive prints.
I was told by this company that took our picture when we got off the shuttle bus that if we paid $33.17 that we would have full digital rights to our photos to print where we want to. We clearly do not.
We were ripped off for $33.17 and have they only have an automated response on their customer "lack of service " email. My wife and I are very unhappy with this experience from Biltmore. My wife clearly wanted some pictures from Biltmore that we will never have.
I have documents to prove this if I can get an email address.
They have truly left a bad taste in our mouth. We wanted to get the prints package with the Biltmore booklet but it was too expensive but now we have nothing.
User's recommendation: Either buy the pictures on site or don't purchase the digital version
Diberville, Mississippi
Discoloration and tarnished pots and pans within several usages. I’m not very happy with them. Especially since my mom and niece have the same ones. I wanted to exchange them at Belks.
- Belks could not exchange pots and pans; they were out of stock.
- Gift items with no receipt; they promised a call but did not follow up; I want remedy.
I went to Belks department store to exchange them and they didnt have them in stock at the time I went to return them. They took my information down and said, they would call me when they get some in, which never happened.
The pots and pans were a gift to me, so I dont have a receipt. I decided to reach out to you and see if theres anything you can do to rectify the problem.
If you need pictures of the pots and pans I can text a picture of them and send them to you. Im just not happy with the quality of the pots and pans, Especially with the cost of your product.Thanks in advance!
User's recommendation: Read reviews before buying the pots and pans
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