Bilstein
Bilstein Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bilstein has a 3.5 star rating from 11 reviews, 100% would recommend, 64% positive and 36% unfavorable; reviewers note good quality, medium price, and that coverage may not include everything.
Key Takeaways for Future Customers
- Bilstein reviews show solid product quality but mixed fitment and durability reports.
- Expect knowledgeable customer service for fitment and product selection.
- Warranty returns are possible but may require paperwork and follow up.
Negative Feedback / Risk Areas
- Recurring customer complaints about leaking shocks and premature failures.
- Frequent fitment issues leading to parts not mounting correctly.
- Difficulty reaching technical support by email and occasional hung up calls.
Positive Feedback
Many reviewers praise helpful, knowledgeable reps who assist with shock selection and warranty replacements, and recommend Bilstein to others.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bilstein has a 3.5 star rating from 11 reviews, 100% would recommend, 64% positive and 36% unfavorable; reviewers note good quality, medium price, and that coverage may not include everything.
Key Takeaways for Future Customers
- Bilstein reviews show solid product quality but mixed fitment and durability reports.
- Expect knowledgeable customer service for fitment and product selection.
- Warranty returns are possible but may require paperwork and follow up.
Negative Feedback / Risk Areas
- Recurring customer complaints about leaking shocks and premature failures.
- Frequent fitment issues leading to parts not mounting correctly.
- Difficulty reaching technical support by email and occasional hung up calls.
Positive Feedback
Many reviewers praise helpful, knowledgeable reps who assist with shock selection and warranty replacements, and recommend Bilstein to others.
Media from reviews
Slidell, Louisiana
Hard ride after installed by mechanic
Mechanic is not responding to installation on truck about hard ride and if shocks were not ordered correctly hard ride whenever hit small bumps
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Waynesboro, Virginia
Bilstein shock
Oil is coming out of it. it is running down the side shock .From the bottom of rubber boot. And oil is dripping off the a arm.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lathrop, California
Questions on replacement shocks
- - I was informed before installing the new suspension.
- - They answered my questions clearly and I will call back if I have more.
I was definitely informed for a question and a problem I have before putting new suspension in my SUV had questions and this guy answered them perfectly understandably thank you so much and if I have any more questions I will call back
User's recommendation: So far so good
No technical support, simply hung up.
The part number is correct but they will not fit the shock mount. I need a quick chat to determine how to proceed.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWarranty information
I need information in regards to upper control arms for my 05 Nissan Titan. They directed me to Summit Racing, but Z1 Auto could not answer the question.
- Good quality
- Dont cover everything
Preferred solution: Information
User's recommendation: Great company
Shocks
Terrible way to get in touch with anybody. Nobody wants to email people. PHONE CALLS make everything easy
Help with spring seat
I need help finding spring seat for strut
With heavy load springs for 2016 toyota 4 runner. I have the 5100 struts and the need the proper spring seat
What shocks do I order
Told me exactly everything I needed to know about the shock I was going to buy and it helped me out
Tremendously
User's recommendation: Call for help if needed
The parts were said to fit for my car. The repair informed me that it did not but gave me sound advise for the repair
I ordered parts for my car. There was a question about the fitment. The question was answered and information was given to endure that the repair was 100%
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPart question
Very, very helpful in answering all my questions pertaining to the Mopar 2-inch lift kit I purchased from the Ram dealership.
User's recommendation: I highly recommend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerShock fitment
Spoke with customer service they are very knowledgeable and helpful providing me with the information I needed to make a selection for the correct shock absorber for my vehicle
User's recommendation: Call the number get your help you won’t be sorry
Mobile, Alabama
Correction of satifactionFitment info for suspension issues
Not sure where the missed customer comer in, I had no bad experiences. My interactions with bilstein was great, sorry for the misunderstanding
Best Shock you can buy.
Called about a leaking shock. Got alt the info to get a warranty replacement.
Forms were sent for me to complete and instructions on how to return then. Quick and easy.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLooking for replacement shock F5-BE5-F355-TO
Someone else makes what I need, but tech support doesn't know their phone number. WTF.
Well, I need 16 more symbols to reach the minimum of 100. xxxxx
User's recommendation: Nope
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAny help is welcome.
- - Installed Bilstein 24-18**** rear shocks on a Nissan Xterra 4WD.
- - Yesterday I heard a clunking sound.
- - At least one shock has failed after ~40k miles.
3 years ago I purchased Bilstein 24-18**** Rear Shock for Nissan Xterra 4WD and installed them myself. Yesterday I noticed a clunking sound.
After climbing underneath and having the wife jump on the bumper, I discovered at least one shock has failed. What can we do?
3 years and maybe 40,000 miles.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBilstein B4 not so good
- - Struts/shocks become rock hard in winter when it snows and temps drop to 0°C.
- - Oil-filled Tokico OE struts were amazing in winter.
I'm not impressed with these struts and shocks. This thing becomes rock hard during the northern winter where it snows and the temperature drops to 0 during the day.
I believe these are gas-filled struts.
They should have been filled with only oil, not gas. The OE from Tokico struts was oil-filled and they were amazing during the winter months because they are filled with oil.
Preferred solution: Full refund
User's recommendation: stay away
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