Billings RV
Billings RV Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Billings RV has 1.0 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Non in particular.
Cons: Deceptive practices and lack of after-sale support.Recent recommendations regarding this business are as follows: "Avoid this repair shop".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Billings RV has 1.0 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Non in particular.
Cons: Deceptive practices and lack of after-sale support.Recent recommendations regarding this business are as follows: "Avoid this repair shop".
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
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Billings, Montana
Deceptive practices
Earlier this year and prior to making certain repairs including installation of a new AC unit I asked Eric, the manager of the Billings RV Repair what happens if we had any problems with the repair work, they had done if we happened to be away from home and across the country? He assured me that "they will take care of the matter and make things right." A few weeks after we picked up the RV and while travelling, we started having water dripping inside from the new AC unit.
I called Eric on several occasion and he offered certain rudimentary remedies which did not resolve the issue.
Eventually the leakage turned into a solid stream of water coming into the RV. I again called him for assistance and sent him a video of the leakage but, he did not provide any help.
At this point and while in Tennessee we had to have a local repair center fix the leak which involved extending the drainage hose to the area where the water could drain outside. The original hose was too short to direct the water outside.
I sent Eric a copy of the bill for $110 and asked him for reimbursement in keeping with his promise. He refused.
Indicating that I had not prior authorization therefor, there would not be any coverage. I reminded him that on several occasions and before the repair was made, I had contacted him and brought the matter up and he never mentioned anything about an authorization.
This bill has not been covered and he continues to deny the charges.
- Non in particular
- Deceptive practices and lack of after-sale support
Preferred solution: Full refund
User's recommendation: Avoid this repair shop
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