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Bill Summers Auto Group

Bill Summers Auto Group

www.billsummers.com
What is your customer experience with Bill Summers Auto Group?

Bill Summers Auto Group Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Bill Summers Auto Group has a 2.2 star rating from 1 review and consumers are mostly dissatisfied; rating distribution is 100% unfavorable. Reviewers value the website but report poor customer service, limited product diversity, and high price levels.

Positive Feedback

Customers note the company website is useful and visible when searching Bill Summers Auto Group reviews.

Negative Feedback / Risk Areas

  • Recurring customer complaints about service charges and warranty handling.
  • Reports of unexpected repair costs and disputed diagnostics.
  • Poor customer service and limited product or service options.

Key Takeaways for Future Customers

  • Check warranty status carefully before repairs and ask for itemized charges to avoid billing surprises.
  • Read Bill Summers Auto Group customer complaints and reviews to gauge service expectations.
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Friede H

Fuel tank

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AI Highlights
  • 2008 Honda, 33,000 miles, stored in a garage.
  • Gas smell led to a Ford visit.
  • Warranty denied due to 1-4-2008 date and fuel tank issue.

I have a 2008 Honda I only have 33,000 miles on it. It is in the garage when not being used.

I started to smell gas in my garage and toke it to Bill Summer Ford they said that I was not on the extended warranty because I purchased the car on the 1-4 -2008. And also said that I needed my hole window wiper replaced because they where bad. My car has not been used to have that many problems with it also I think it's really crappie when it is know their is a fuel tank problem and I'm 5 months over the date for the extended warranty . BILL Summers carged me $53.00 just to look under my car when they also new what the problem was and then 100.00 just to replace my wipers.

I told them not to replace my fuel tank because of the cost to replace it. This car should of not had these problems with such low miles.

Plus I never new there was a fuel tank problem. Friede Hunt

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