Parts department is very unqualified

1.0
I have a business that I occasionally need to order parts from a Chrysler dealer. I chose Bill Luke because they were very friendly on the phone, and it seemed that they knew what they were talking about. WRONG !! Even giving them the VIN code to order parts, they get it wrong. 3 times !!!! And then I return the parts and I still get charged the shipping on their mistake! I will never order parts from them again! And I will never recommend that anyone go there again!! I

User's recommendation: DO NOT BUY PARTS FROM THESE GUSYS - THEY DON'T KNOW WHAT THEY ARE DOING.

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#2715760 Review #2715760 is a subjective opinion of poster.
Location
Holbrook, Arizona

Customer complaint

1.2
I just left your customer service department . I was treated terribly. Horrible communication skills by your staff. One of your managers physically bumped me on the way out of his office and its on tape. I will never buy a car from Bill Luke again, I have purchased my last 3 cars from Luke. 0/5 stars
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#2364949 Review #2364949 is a subjective opinion of poster.

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Horrible customer service

1.0