Bilibili
Bilibili Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bilibili has a 2.8 star rating from 9 customer reviews, consumers are mostly neutral, and 100% would likely recommend. Rating distribution shows higher unfavorable feedback (56%) than positive (22%).
Key Takeaways for Future Customers
- Check membership and subscription terms to avoid unexpected charges.
- Keep account proof and screenshots for login and refund disputes.
- Bilibili reviews note good anime and Chinese drama availability and medium price level.
Negative Feedback / Risk Areas
- Frequent customer complaints about billing, double charges, and refund requests.
- Login issues from missing SMS code and poor customer service response.
- App stability problems on TV and occasional server downtime.
Positive Feedback
Users appreciate anime availability, better quality streams, and discounts or offers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bilibili has a 2.8 star rating from 9 customer reviews, consumers are mostly neutral, and 100% would likely recommend. Rating distribution shows higher unfavorable feedback (56%) than positive (22%).
Key Takeaways for Future Customers
- Check membership and subscription terms to avoid unexpected charges.
- Keep account proof and screenshots for login and refund disputes.
- Bilibili reviews note good anime and Chinese drama availability and medium price level.
Negative Feedback / Risk Areas
- Frequent customer complaints about billing, double charges, and refund requests.
- Login issues from missing SMS code and poor customer service response.
- App stability problems on TV and occasional server downtime.
Positive Feedback
Users appreciate anime availability, better quality streams, and discounts or offers.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Deducted money
- Refund request for bilitv membership charged after unsubscribing.
- Refund to 130170****6278 bank islam malaysia requested; charges occurred.
Hello there, i had a problem about bilitv membership, please refund my money to 130170****6278 bank islam malaysia, i had unsubscribe the plan but why you deducted my money? Please have some faith, i am a student and i need my money for living
User's recommendation: please be more careful with this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDistribution for Germany and EU
- Eurotronic Germany sells collectibles across DACH, CEE, Nordics.
- Seeking licensing for Bilibili Heaven Officials Blessing merch.
Heres a more detailed version of your inquiry that includes the brands you sell, the retailers you work with, and the countries you distribute to:
Subject: Inquiry About Distribution of Merch Products
Dear Bilibili Team,
We are Eurotronic Germany GmbH, a leading distributor of collectibles and licensed merchandise across DACH, CEE, and the Nordics. We are interested in expanding our product portfolio with officially licensed Heaven Officials Blessing (Tian Guan Ci *** merchandise, specifically blind box figures and other collectibles.
We currently distribute brands such as:Pop Mart (Blind Box Figures)Mighty Jaxx (Designer Collectibles)52Toys (Original IPs )Play by Play & Barrado (Anime Plush Toys)
Our retail network includes:Major retailers: DM, Rossmann, MediaMarkt Saturn, Expert-Uronics, Müller, Libro, PagroSpecialty stores: Comic shops in GermanyInternational expansion: Media-Expert (Poland), Inter-Discount (Switzerland), MediaMarkt (Austria)Upcoming partnerships: Edeka, Lidl, Penny, Rewe, and Aldi
We are interested in discussing potential licensing and distribution opportunities for Bilibili merchandise, including terms, availability, and regional exclusivity.
Could you kindly provide the relevant contact for business inquiries?
Looking forward to your response.
Best regards,
Chaaban
Purchasing Manager
Eurotronic Germany GmbH
Preferred solution: Distribution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI lost my account and I can't retrieve it
- Account disappeared after I opened the game.
- I've played on it since the start and want it back.
- JJKPP is my favorite game, and support is a bot.
I opened the game and suddenly my account was gone. I started playing on that account since the start of the game and the fact that I lost it every thing all of a sudden really hurts.
Because JJKPP is my favorite game. And when I try contacting customer support it's just a bot and not a real person I can show my proof to.
They say I have to show all the proof I can find, but I can't send it to anyone. I just want my account back, that's all.
User's recommendation: Keep proof of your account and screenshots of it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReread Zacks review:Shares of Bilibili Inc. (BILI) plunged 12.6% after the company reported third-quarter 2024 adjusted earnings per share of $0.08, missing the Zacks Consensus Estimate of $0.10.
- 4Q24 consensus EPS: $0.23 on $1.08B revenue; FY EPS: $0.06 on $3.73B revenue.
- Bilibili Q3 2024 adjusted EPS $0.08, below the $0.10 Zacks consensus.
no experience so far
There could be some confusion regarding the 4Q24 EPS forecast target as you can read below:
'It will be interesting to see how estimates for the coming quarters and current fiscal year change in the days ahead. The current consensus EPS estimate is $0.23 on $1.08 billion in revenues for the coming quarter and $0.06 on $3.73 billion in revenues for the current fiscal year.' The average EPS estimate is $0.9.
Regards,
Roland Sicard
Reread Zacks review: Shares of Bilibili Inc. (BILI) plunged 12.6% after the company reported third-quarter 2024 adjusted earnings per share of $0.08, missing the Zacks Consensus Estimate of $0.10.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhat is the 4Q24 EPS number?
- Note possible confusion over the 4Q24 EPS forecast.
- Consensus EPS: $0.23 for Q4 on $1.08B rev; $0.06 for FY on $3.73B rev; avg $0.9.
Dear Sir/Madam,
There could be some confusion regarding the 4Q24 EPS forecast target as you can read below:
'It will be interesting to see how estimates for the coming quarters and current fiscal year change in the days ahead. The current consensus EPS estimate is $0.23 on $1.08 billion in revenues for the coming quarter and $0.06 on $3.73 billion in revenues for the current fiscal year.' The average EPS estimate is $0.9.
Regards,
Roland Sicard
Preferred solution: clarification
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerJohnpatrickpalacio18@***.com
- Premium Bilibili user with an account linked to phone 0993842****.
- SMS login codes not received for almost 2 months; feedback is unanswered.
I'm a premium user of Bilibili. My account is linked to my phone number (0993842****).
I've been trying to log into my account for almost 2 months, but I'm not receiving any SMS code for my password.
I've also been trying to contact you through feedback, but no one is responding. I hope this time you respond and help me fix this problem, as I feel I have wasted 2 months of my subscription.
- Better quality
- Lot of offer
- Great app
- Does not have tagalog audio and tagalog subtitles
- Not responding to feedback issues
- Cannot receive sms code as password
Preferred solution: Solution
User's recommendation: I recommend you guys make your password and not use the sms code as password cause they don't send sms code and you cannot log in
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI am not able to Login to bilibilli to watch my chinese drama, I call the customer service but not able to get help, now I reset the bilibilli app and already paid my subscription but when I watch my
- Ads still appear.
- Please update my account.
- Order number GPA 3388-30**-**57-3****..3, dated 13 Sept 2024 14:00:24 GMT+8.
- Account: jennychua357@***.com.
Drama there is still advertisements appearing. Please help to update my account. My order number GPA 3388-30**-**57-3****..3
Order date: 13 Sept 2024 14:00:24 GMT+8
My account: jennychua357@***.com
User's recommendation: Bilibili is a good app to watch chinese drama.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPreviously the server is down
- The user asks if the bilibili app loading issue is fixed.
- The user subscribed last month, faced a server outage, and fears it may recur.
May I ask if the bilibili app loading failed already fixed, I subscribe last month and within these previous days the server was down and I can't watch. I want to subscribe yet I have a doubt that the problem might still appear?
- Video quality and ads-free
- Bugs or first time experience server down
Preferred solution: Fix of server
Billed twice a month?
Why did I get billed twice? You should charge it again next month. Is this how you treat your subscribers?
Preferred solution: Full refund
User's recommendation: billing system sucks
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPayment issue
Bilibili automatically deduct payment for premium subscription on my account without my approval. I dont want it like that. I want to have control on when i have to pay it.
- Animes i want to watch are available on this app
- No control over subscription payment
Preferred solution: Remove automatic renewal for my subscription
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund Request
Subscribed BiliBili Premium now to watch Sherlock Holmes show in HD. However, it is not available in HD and also the video keeps loading. Kindly refund asap.
Email: donotopenm2@***.com
- Many shows available
- Not much difference between premium and free versions
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnable to open the app
The video app does not work on tv anymore. I cant even log in. If bilibili works on tv: meaning i can watch everything like on my phone, i dont mind paying
- Superb content
- Cany watch on tv
Preferred solution: Service. To watch it on my smart tv.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy old phone is not working where my old account in bilibili cant access
My old phone is not working. I can't access my old account on Bilibili.
How can I transfer my old account to a new one? I am paying my subscription every month but I can't watch it.
- Can watch my favorite anime
Preferred solution: To access my old account that i have forgotten and change it to my new account
User's recommendation: Nothing to say just want to change my aacount so that i can enjoy watching my favorite anime
Media Expert Talks
Disinformation: Russian and Chinese trolls among us
How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.
Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.
Question
- Previously registered with a real name, but I can’t use my real name or certificate number on my page while trying Arknights CN server.
Hello! I want to ask you because a few weeks ago you successfully registered with a real name n when I go to my page I can not use my real name and certificate number I want to play Arknights CN server and I should have a registration that to be accepted by you. Thanks if you answer!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe Girl Downstairs
- Loved the anime and finished the manga.
- Ending is sad; Duna and Joon are separated.
- Please continue the manga and reunite Duna and Joon.
Im writing this email regarding to the anime/manga The girl downstairs I loved the anime very much and I even completed the manga but I dont think the ending of the manga was good its a very sad ending I couldnt even imagine that Duna and Joon would get separated so I will request @Bilibili to please continue to make its manga and not just end it like this I would love to see Duna and Joon together, Please take action.
Thank you
Preferred solution: I would like more chapters/episodes in manga/anime
Angeles City, Province Of Pampanga
Nor snkc
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User's recommendation: Everything
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