Unclaimed
Bikesomewhere Reviews
470
CLAIMED LOSSES
9
TOTAL REVIEWS
1.3K
PAGE VIEWS
Bikesomewhere Reviews
New Reviewer
Refund
I havent receive my refund yet
ID
Loss
$80
Preferred solution
Full refund
New Reviewer
Refund
I havent receive my refund, i send it back already the item capa fork 26
ID
Location
Laguna Niguel, California
Loss
$80
Preferred solution
Full refund
New Reviewer
Replacement key question
I dont have a complaint, just a question. I bought a replacement key that I was hoping would work on my bike rack, but it did not. I was hoping someone could talk to me life.
ID
Pros
- Good service
Loss
$11
Preferred solution
Let the company propose a solution
Order cancelled
No confirmation from Bike Somewhere regarding shipment of order. Order cancelled by buyer.
User's recommendation: Lack of responsiveness to inquiry by Bike Somewhere.
ID
Location
Arvada, Colorado
New Reviewer
I was delivered the wrong part
I received the wrong part I was supposed to get a front brake and I got a real derailer this is the last part I need to build my bike part I need to build a bike
ID
Loss
$80
Preferred solution
Deliver product or service ordered
Non receipt of ordered merchandise or any communication
Still no comment from company
User's recommendation: Don't use this company.
ID
Location
Mauldin, South Carolina
Purchased from walmart.com have to find out on my own how to return to you some where else with no responds from them
you can make people very angry. I call you about 4:30 a.m. this morning it is now 4:00 p.m. still no respond you cannot be that busy if so stop with the message that you will get back to your customer shortly. you sent me the wrong size merchandise,therefore you need to pay for that shipping and handling. I've been getting the run around from you for 2 days now. WHY? Companies should provide good customer service your company sucks I hope I never have to deal with you guys again. What is a person to do to get thing resolved with this company? I should not have to contact the better business beau to try and get this solved you should be helpful enough.
ID
Location
Hayward, California
Cons
- Customer service
Reason of review
Poor customer service
Loss
$35
Preferred solution
Full refund
New Reviewer
POOR CUSTOMER SERVICE & DONT STAND BEHIND PRODUCT THEY SELL.
BOUGHT A SPORT RACK SR1002. IS A POORLY MADE PRODUCT, THE RUBBER COMES AWAY AND SCRATCHES PAINT ON CAR. THE FEET THAT SIT ON THE CAR HAS ALLEN SCREWS THAT TIGHTEN, COMES LOOSE WHEN YOU TRAVEL. THE BARS SCRATCH EASY AND GETS INDENTS IN IT WHEN YOU PUT THE HOLDERS ON THE RACK. THE COMPANY WONT LET ME RETURN IT BECAUSE THEY SAID I USED IT, IT COST 164.00 + SHIPPING COST ME 184.00 AND ALL THEY WOULD GIVE BE BACK TOWARD THE ITEM IS 10.00... THAT IS UN ACCEPTABLE.....POOR BUSINESS, IF YOU SELL A PRODUCT YOU SHOULD STAND BEHIND IT.
ID
Location
Las Vegas, Nevada
Cons
- Way they treat customers
Reason of review
Not as described/ advertised
Loss
$184
Preferred solution
Price reduction
Companies Similar to Bikesomewhere
Gasbike
184 Reviews
“Still not received order Order #67902 Placed on 8th August 2022 Bushwhacker Mesa Trunk Bag Black - w/...“
BikeBerry
158 Reviews
“DO NOT BUY from bikeberry.com! Bad policy=bad customer satisfaction. I purchased a bike for $630 and it...“
Citi Bike NYC
79 Reviews
“I'm getting sick of these *** CitiBike riders. On my way to work this morning, crossing W. 58th St. near...“
Bike24
51 Reviews
“I recently ordered a Campagnolo Bora WTO 45 Wheelset. The package arrived damaged and the brake pads and...“
New Reviewer
BikeSomewhere.com has the worst customer service
I ordered a bike helmet on May 25 for a bike trip starting June 16. On 5/26 I got an order confirmation. I never heard from them again. I called twice and emailed twice the first week of June asking them what happened. Nobody called me back, but a couple days later I got an email saying my order would be shipped Fri 6/11. When I did not receive shipping confirmation Fri I emailed them and said if they shipped it Mon it would have to be overnight so I could get it before I left. They shipped it Mon UPS ground, due for delivery 6/21, 5 days after I left. I called them again. First time someone answered the phone. I said I wanted to speak to a Customer Service Manager and he would not let me. I had them cancel the order and credit my card. They did not care about any details. Virtually nonexistent customer service.
ID
Location
Scottsdale, Arizona
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Cancel
Bikesomewhere