I went to bikerclothingcompany.com to buy some new clothes for myself and patches which were going to go on a Jacket I was buying for my girlfriend. It was supposed to be something that was fun. What it turned out to be was a giant pain in the butt, and most likely a failed Christmas idea. Why? I purchased these few items, spending 193.00 after cost, shipping, and tax. I ordered them and awaited their arrival. I check my email a few days later to find that bikerclothingcompany.com had sent them to the wrong address. I had Garland Tx as billing address and Murphy Tx as shipping. They sent the items to the billing address. When I sent them an email about it, they responded with two infuriating statements: 1) That I had mixed up the addresses 2) that I could return my merchandise if I liked. Response 1: I don’t know if anybody reading this know this, but you can’t mix up your billing address with the shipping address, the card won’t work. Case in point: on another order that same night, the card didn’t go through because I had the Garland street address and the Murphy zip code. I had to change it. That was just 1 digit and it wouldn’t work. So, to me it is obvious that bikerclothingcompany.com is flat out lying. Being a business over the internet, it would be obvious that I couldn’t have switched. But thinking I wouldn’t know, they tried to turn it on the customer. Response 2: Adding insult to injury, not only am I not getting the package, I am being told they would be happy to refund for what I could never send them because I never received it. Thank you so much! So, now I have been trying to track the package with the post office (There is a reason the USPS is broke and it aint just email) I contacted them on the 10th and they stated the driver had not returned. I went in on the 11th and they stated they couldn’t find the package because it may have been returned. I called other PO locations on the 12th and they stated I had the right one originally and there was no record of return through tracking info. I gave it a day and called the morning of the 13th and they told me it had been forwarded on the 11th and that it should take 1-2 days. The 14th was three days later, and it has not arrived, nor is there any tracking. It also sounded like they were guessing rather than responding to some actual record. To sum up: bikerclothingcompany.com never responded to me telling them I couldn’t have mixed up the addresses, as I explained here. They have just ignored me. The PO hasn’t got a clue and I will probably never see my package. I will have to try and find something else, but may not find what I need or get it here in time, unless I pay a butt load added shipping. It’s not just aggravating that bikerclothingcompany.com screwed up, but they have no responsibility to the customer at all. They simply wipe their hands and walk away. I will never use this company again.