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On March 2, I placed an order for a little over 1000$ worth of parts for my bike. After reading the reviews here, I made sure to check the shipping times and policies as I ordered each part. I understood that they wanted to group the shipment to ship as one and that...
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1.8
I didn't like
  • Incompetence
  • Refusing to be accountable
  • Dishonest practices
#1020350
Wish I had read others reviews. As other indicated stated shipping not accurate. parts not in stock and are being 'cross-shipped' and supposedly was notified of this once order was placed within browser, yet there is no such information within the order confirmation...
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1.3
I liked
  • Idea of getting part i needed in 3-4 days
I didn't like
  • Finding out it will actually take around 12 days
#994131
First of all do not lie to customers with your "ships on 2 to 3 days".Most of the stuff is just resale from other providers specially oem parts.Actually some of us are really expecting that 2 to 3 days to ship to be true to get our machines back on the...
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2.1
#965721

Ch3001 K01 Review

Bike Bandit
#976165
1.0
Advertised price match but it fails advertising because thay will not no matter if you email the lesser prices a totally not helpful service
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Motorcycle Part Review

Bike Bandit
#968265
3.0
5 days after placing my order for fork seals (8 bucks for shipping ) received notification that my order is going to be shipped. Think twice about the next time I order from these guys. Previous orders totaled 275 bucks plus. I will not forget this.
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Bike Bandit Customer Care Review

Bike Bandit
#937054
1.0
They actually charged me over 600 dollars in parts I ordered, banged my account, and basically cancelled my order and Icant even seem to get in concact with costumer service! I just got robbed literally of my hard earned money by these guys!
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Bike Bandit Shipping Service Review

Bike Bandit
#928104
1.9
They suck. Ordered parts and they requested a signature. First time for that. They sent a partial order instead of waiting for all the parts to arrive and sending them all at once. I never requested a signature and the fact that they did screwed up the project so that it wouldn't be done on time. Wouldn't recommend ever using bike bandit as they have NO consideration for their customers.
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I have a motor cycle need two new tires for a trip not one at a time as I recived them much to late for trip without free *** funnel I was susposed to recive. I guess I will have to call goggle they backed the site. A notice on delivery date, would have helped. A...
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BikeBandit.com
BikeBandit.com
Bike Bandit Verified Representative

Thanks for your review,Can you please reach out to our customer support manager so we can look into your order.We do email you letting you know if an item will be partial ship...

Ordered parts for my atv. I had to wait a week for them to ship. I paid 10 dollars shipping for a box that's one point at the most and they shipped it first class ( The dirt cheap slowest possible shipping there is that basically says FU customer satisfaction you wait...
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BikeBandit.com
BikeBandit.com
Bike Bandit Verified Representative

We do value your business and appreciate the feedback. Feel free to call in and ask to speak to a supervisor regarding your order.All items will have a fulfillment time-frame ...

I have purchased a jacket thinking it would be looking as it is. I was under the impression that i can return the Small jacket if dont like and they would return my money. Now they mention because it is a closeout item they cant return the money instead they will...
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BikeBandit.com
BikeBandit.com
Bike Bandit Verified Representative

We appreciate your business, and value your feedback.Most online retailers do not accept Closeouts back (Final Sale), but we offer store credit if returned within 60 days.You ...

1.3
I didn't like
  • Very bad
  • Online reprsentative blew me off when i voiced my concerns
  • Whole experience
#940139
I am myself in the customer retail business, never ever have I thought I would respond in writing a poor experience! I tried to order some parts for my ATV, upon checkout was told that the method of payment they offered was not available even though it was still...
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1.0
I didn't like
  • Whole experience
#936682
I will never do business with bikebandit.com again thanks to their "policies" and their customer service reps. I ordered a cable through them for a customers bike as I thought I would have it much sooner than what local parts dealer told me. I was told by a rep that...
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1.6
#920124
This is not right they should have never banged my account if the parts are unavailable , This has been going on for a long time because my buddy I talked too .He told me about this practice that they due . And all I did is ask him about the company and he told me what...
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Anonymous
Darren Avery

You people have charged my account with No Tracking Information, So the Statement of not charging until merchandise ships. Is a Flat Out LIE.

BikeBandit.com
BikeBandit.com
Bike Bandit Verified Representative

We are sorry you had some issues with your order.BikeBandit actually does not charge until an order ships out.Like most internet retailers, we only authorize the purchase on y...

1.0
#908625
This company is awful. There punk smart @$$ customer service representative tim made sure I will never shop there again.
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BikeBandit.com
BikeBandit.com
Bike Bandit Verified Representative

We are sorry you had a bad experience with Tim, He is actually one of our supervisors.Please feel free to reach us and ask to talk to a manager, or send an email to service@bi...

1.0
#905479