Bigs Bedrooms

Sales Manager Eli is a Rude and blames customers for his employees poor work and lack of care when delivering items. Will not stand behind product worst furniture purchase ever had.

Tell all stay far away. Don't be fooled by friendly sales girls management sucks.

Contacted finance company as well received call back from Eli he said would make right been 6 months still not now says cant get same pieces can't do anything with this set but is willing to sell me more items but not stuck with these. what a dumb *** would never be back to shop here.

My husband was transferred to the NJ area and we moved to our new home knowing we would purchase 2 bedroom sets. We happened to walk into big's bedroom when i believe the owner was there Ron cooper.

After looking around we saw a few sets we liked and requested to talk to the owner: My husband is a negotiator and made a deal with who thought was a very pleasant man.The owner offered us a considerable discount if we paid cash up front.He told us to pay in full and our 2 new bedroom sets would be delivered in 7-10 days. We came back the next day after going to the bank and withdrawing $5300.00.We felt nervous but this soft spoken man got us good when 3 days after we prepaid for our order noticed the store was closed and nobody answered the phones.Unfortunately we had NO RECOURSE OTHER THAN CONTACTING ATTY GENERAL OFFICE Needless to say 2 weeks later the store opened under bankruptcy court and we never received our $ back. Is it too late to get a class action suit started with many other sucker customers like us??.

I realize it`s been 3 years but I called Profit Management Promotion in Pennsylvania and discovered he is a part owner .With all that I read and saw on TV I know many customers in the same boat as my family. Is it too late to go after this crook Ron cooper who has now been located?

I will be at the Bigs store tomorrow early. The doors open at 10:00am.

I paid 900.00 deposit for my sons furniture in october and was told 6-8 weeks. I was moving so the timing of the furniture arrival would have been right when we would be moving in. I did not hear from them by December, so I decided to call. That was when their voice message box was filled.

Then I got worried. We went to the store the next day and they were closed. I found out from the store next door that they had just closed. It was not for another 2-3 weeks that they put a sign on their door that they were closed for inventory.

Then in January we get a letter that they are filing bankrupcy! Each time I drive by their store my blood boils. Guess what , no furniture. They knew that they were having finacial problems, yet they still took my money.

That is fraud.

Since Bigs wasn't BIG enough to be honest with their customers. They now sent out a mailing that they are opening their doors to have a "Going out of business sale" Maybe if enough of you get together and go, you can find your belongings or the owner Ronald Cooper.

I don't remember the exact date, but I believe that it is very soon. Call the store now. I'll bet they answer their phone.

Can you imagine the uproar that it would cause if all of you would join forces together and let the customers walking in what Bigs did to you.

I purchased bedroom furniture from Bigs Bedrooms, Paramus, NJ in July, 07. Was informed to allow 12 weeks for delivery. I was informed that delivery time was normal because the craftsmen in North Carolina were union employees and could only produce a certain number of units within this time frame.

I returned in December after trying to verify delivery status and had to travel out of state to the store since my phone calls were not being answered. I met my original sales person who informed me that my order had been shipped without the running boards from China and they were awaiting shipment of my running boards. I continued to make payments but at this time got suspicous because of the discrepancy between the initial story that the bed was being manufactured in North Carolina and subsequently being shipped from China.I pointed out the two versions of this story to the sales person who just bumbled on.

Since the last visit to the store all communications with the store simply failed. All phone numbers reroute your calls to full voice mail boxes and I even went on the website and e-mailed the operations manager and no response till date. My wife traveled back out of state to the store and found a sign posted on the door that they were closed for inverntory and would not be checking their voice mails either.

My feeling. This store is on the *** of some very creative customer service strategy that was intended to come as a surprise to all those people whose monies were being collected for products manufactured in North Carolina and shipped via China. I do not need apologies because Bigs Bedrooms is not a respectable business and is yet to be uncovered for what it really is. Worst customer service experience ever.

I paid six hundred dollars cash for a bedroom set for my son in June of 07. I was told it would take a while to recieve because production lines were shut down during the summer.

By Oct I relized that it was way beyond the time expected. I spoke with the owner and he assured me that my money would be sent ASAP/ I contacted seven on your side ABC news. Please lets not let this company get away with our money.

I really do not know how they can sleep at night! Hope to hear from someone soon

What a rip off! they took my $3,000 cashed the check the next day then shut the doors! what is going on? full voice mails no response to email or snail mail.

the sign on the door says closed for inventory and no calls will be accepted. this means they are closed for good>? what is our recourse when there is no information on the web, phone or in person business?

called the better business bureau and filed a complaint. if you are in the same boat file a complaint and lets see if we can get results.

who else was ripped off????

this was the worst experience of my life. $4k of kids furniture and the damaged items, including a slashed mattress, were to be replaced over the last 6 months and never were.

i got the run around every time i called or went in re the status. Now, they have locked the doors since December and i just learned that they have filed for bankruptcy.

my co-worker also is out $700 in cash for a crib they ever received before the store closed.i actually asked the sales rep in December if they were going under and that's why, but of course he denied it.

Bought a bed, headboard, and dresser for my 3yr old on Feb 16th. Here it is June 4th and still not furniture.

1st delivery March 24th, never happenend, 2nd delivery April 19th, never happenend, told by warehouse my furniture was there but given away to another customer. 3rd delivery, May 25th, order incomplete, headboard missing, dresser damamged... sent it back. Customer service will not even return my calls.

Salespeople at store are useless. According to my receipt/contract they have until June 8th (16 weeks) to get me my furniture. I hope it does not arrive.

I do not want to give this store 1 dime of my money. Visa has removed the charge from my bill.