Resolved
Ward H Gxc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: I’m blocked from the BP website

Updated by user Sep 04, 2024

Company fixed the issue and I have been provided with apology. I was blocked from the BiggerPockets website for a few days due to some unknown issue with my email address. They fixed it and I’m back in.

Original review Aug 05, 2024

I tried to get on the Bigger Pockets website today and was blocked. I received a message that said there was a security issue.

I had been setting up Microsoft Authenticator for another website and that's all I can think might have caused it. Here's the message I got: Page. Cloudflare Ray ID: 8aebbcdbb9ab609c. Your IP: Click to reveal.

Performance & Security. I am an active member of Bigger Pockets and need to regain access to the site.

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Pros:
  • Investment calculators
  • Network
  • Bpcon

Preferred solution: Regain access to the site

1 comment
Guest

i am still locked out.

Airon Kir
map-marker Denver, Colorado

No Support

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Multiple contacts over several months to multiple emails with no replies. Avoid.

Avoid.

Avoid. Avoid.

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User's recommendation: Avoid

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Huntsville, Alabama

Cancel subscription

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BiggerPockets - Cancel subscription

Great site. But, I need to cut back on my expenses.

However, they don't have anyone live that I can speak with - so the process to cancel and get a refund may be a bit difficult! DoDon

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User's recommendation: Don't do autopay.

Anonymous
map-marker Huntsville, Alabama

Cancel subscription

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Decided to pursue other options. Simply trying to obtain a refund - which has been very difficult at this point!

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User's recommendation: Do NOT do autopay!!

Nicie Znx
map-marker Wayland, Michigan

Pro membership

I'm a.pro member trying to get down loadable leases for michigan for lease agreements

Thanks

Kim

Also you still have my email as Gmail

Thanks

Kim

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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Laveen, Arizona

Purchase but no delivery ordered and paid for a product I still have not received

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BiggerPockets - Purchase but no delivery ordered and paid for a product I still have not...

I ordered a book and the $ came out of my account but I still have not received the product. Haven't been able to speak to anyone regarding this situation

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Moe A Dol

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund!

I would like to get my refund please. I ordered and cancelled same day.

I have been waiting for a response for the last week. Reciept # is 51329D11-0001

Thanks.

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Loss:
$415
Pros:
  • Resources
Cons:
  • Misleading with pricing

Preferred solution: Full refund

William A Blz

I have a billing question

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I called the 800 number that was provided only to find out that there is no one who can take your call and everything must be done online. Ive sent two messages online with no response I called the one 800 number and they directed me to the online only support. This is extremely frustrating when you cant get your issue resolved

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Preferred solution: Full refund

Anonymous
map-marker Butler, Pennsylvania

Cancel membership i never said to renue it

I did not want to renew my membership ID like a refund and taking off the list please. Please refund money to the same account

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Joseph S Vkl
map-marker Austin, Texas

No access to biggerpockets when I've paid to join, member for years

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I need to talk to somebody about customer service right now you have me as someone who is not part of the bigger pockets and yet I have paid in full Getting no response is not good at all

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Preferred solution: Customer service

Anonymous

They give your info to 3rd parties

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This real estate investing site is about their own income only. They leaked my personal info to 3rd party companies so they could sell me other services. Dont trust these folks.

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User's recommendation: Avoid

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