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Big Y

Big Y

www.bigy.com
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What is your customer experience with Big Y?

Big Y Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Pros: Clean store, Great staff.
    Cons: Charging for paper bags, High cost of produce.

  • Review authors value the most Location and Website. Consumers are not pleased with Diversity of Products or Services. The price level of this organization is high according to consumer reviews.

Anonymous
map-marker Colrain, Massachusetts

My Big Y account in my chrome computer has stopped working. Keep telling me "Be back soon" Maintenance I have contacted customer service no results. My acct is 00977 7**** Please help. Thank You

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I have not been able to access my Big y account for the last 10 days. Keeps telling me be back soon Maintenance.

I called your customer service at 800-828-**** with no results. Please restore my account so I can get my digital coupons, Thank you

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Anonymous
map-marker West Hartford, Connecticut

Dissatisfied with quality of Service at Bakery

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Good Morning, Last night my wife and I ment at your Southwick location after work to get our dinner fixings. Which we had pasta on our mind .

We approach the Bakery department and ask for some Garlic Bread and they were all out. This is not the first time we have ask for it either. So we chose to get your Big Y frozen garlic bread. Which just isnt the same.

Our next trip was to your Meat department where we needed Hamburg and Sausage well the Hamburg was all green which the other customer next to us said thats disgusting. Just turned our dinner off for the night.

Not use to this experience with the quality and service at your store. Sincerely Michelle & Alan Hoyt

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lois c Nfk

Charge for paper bags

yes, you did away with plastic bags--applaud that. state of ct.

collecting 10 cents tax per plastic bag. you offer paper bags, charge 10 cents and do not have to pay it to the state. you are making money on the bags.

there are several markets in our area that give paper bags but no charge. poor customer relations.

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Pros:
  • Clean store
  • Great staff
Cons:
  • High cost of produce
  • Charging for paper bags
1 comment
Philip B Ktm

Are they good at customer circus?

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