Robert L Yoo

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Verified Reviewer
| map-marker Walton, Kentucky

False advertised dry weight of trailer buy 1,000 lbs

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Big Tex Trailers - False advertised dry weight of trailer buy 1,000 lbs
Updated by user Oct 23, 2023

A lawyer from Big Tex reached out to me but nothing has been resolved yet they admit full responsibility for the error but have not done the right thing in compensating me for their error as of yet. As I stated they lied about the weight of the trailer I purchased they...

Original review Sep 08, 2023
I recently purchased a 2023 Big Tex 35 + 516 GN with mega ramps on the listing on the website and the listing that they gave me the curb weight said 6,730 lb I confirm this with the dealer they said yes indeed it is 6,730 lb once I purchase the trailer I find out that the title says 7,630 lb instead of 6,730 the dealer told me it was a mistake made by Big Tex no one wants to accept responsibility and accountability for this mistake now because of this huge era on Big Texas Part I now can hold 1,000 lb less because of this. I've heard that similar people have gone through this some have even received fines from the DOT and we're unaware of the weight difference. If there's any lawyers out there reading this anyone else that this happened to we need to file a class action lawsuit immediately so that they can be held accountable for this.
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Loss:
$20550
Cons:
  • False advertised dry weight of trailer

Preferred solution: Full refund

User's recommendation: Do not buy a trailer from big text they do not take accountability they false advertise on their websites of the actual curb weight

Kevin B Yac

Having problems

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My truck has been at a big Tex shop for 2 weeks and I just called about it I get spoken to like trash
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Preferred solution: Help

User's recommendation: Probably

Caedon Ouf
map-marker Doylestown, Pennsylvania

Axels broke off my trailer

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Big Tex Trailers - Axels broke off my trailer
Big Tex Trailers - Axels broke off my trailer - Image 2
Big Tex Trailers - Axels broke off my trailer - Image 3
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Axels broke off my 2022 gooseneck because of the middle school welds on the hangers . Called the Big Tex dealer in Lytle Texas and talked to the manager and still havent heard from him since. I sent him a text and all he replied is that the manufacturer couldnt warranty the damage because it only had a one year warranty on it. Not with those welds on it !! Needless to say I contacted my lawyer. I depend on the trailer for my business and being turning down work because I dont have a trailer to pull my backhoe!!
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User's recommendation: Please don’t buy from Big Tex in Lytle Texas they’ll sell but won’t warranty nothing and their service sucks!!

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