Submit ›
or
1.7 Based on 54 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Kind people 1
  • Customers don't like
    • Service 7
    • Attitude 4
    • Treatment by employees 3
Advanced
search
loading...
More Less

So far in the last 4 months I have purchased over $2000 worth of tires for this depot. This morning I arrived at 9:00 am to have 4 tires fitted on my truck ... no problem with the tires, however the workshop lead hand informed me I needed new front brake pads and quoted a much higher price than normal for this work. I asked could I use a voucher we received from Big 0 and after a bit of humming and muttering the service agent said I cannot use... Read more

Was this review helpful? 0 0

o tire was supposed to fix a leak i have on my 01 corolla. First they say its the ps pump. They replaced it and car is still leaking. Then they said it was residual from pump so they said they would power wash to get the fluid off. Guess what still leaking then they said its the timing chain. replaced it. Yes you guessedi its leakin. Now they are saying its residual from the timing chain. They also did a alignment car still pulls to the left.... Read more

Was this review helpful? 0 0

Wanted an oil and filter change and an alignment. Was told by Sales person Sophia Jimenez that the car couldn't be aligned because a tire on the front was worn and I had to buy new front tires to do the alignment. That is just not true and I called her on it. She was angry that I caught her trying to take advantage of an old man to sell tires. Three and 1/2 hours passed with me repeatidly asking her to check on it, which she wouldn't do. After... Read more

Was this review helpful? 0 0

I went up to the BIG O TIRES ROLLA MO talk to the associate Jeremy about getting some replacement center caps for my wheels he was exceptionally nice I asked him if he could order and replace the center caps for me for my monster1 XD wheels and he did I got 4 replacement I got a phone call from Jeremy about a week later saying that they are in went up the next day to pick them up and put them on my wheels 3 out of 4 was bad The chrome wrinkle... Read more

Was this review helpful? 0 1

I went to Big to get my snow tires, which I purchased new from them last year, put back on my vehicle. They were changing out 4 new tires that I had purchased from them in the Spring of the same year. With the purchase I bought a one year alignment package. After they put my snow tires on they told me.."it's only $55!"..I was surprised it was that much being I had paid $547 for 4 new tires. Anyway, I asked them if they had aligned the car after... Read more

Was this review helpful? 0 0

14.95 coupon for a Dodge Caravan turned into $38 oil change with no extras. I had heard how dishonest the Maricopa store was so marked my tires to see if they actually rotated the tires, nope.

Add comment

I bought brand new tires from big o last year , every two weeks they were low air after a dozen trips to get it fixed no one could solve it, which left me stranded at work with a flat. Which they conveniently do not cover because it's my fault for always having it on low air though I paid for the warranty. Well I called and complained to the manufacture and big o who said they would give me 65% of the purchase price and I would get four matching... Read more

Was this review helpful? 0 1

It all good ain't never going back to big I tires they like tearing up vehicle they ain't there to fix nothing an that my opion

Add comment

Don't ever buy from Big O Tires. They really screwed me over. Bought new tires last year January 2015 that were only a year old for my commercial vehicle and they installed three year old tires instead of new tires. Had a blow out in October 2016 and they won't replace the tire stating they are out of warranty and I have a commercial vehicle and I need to buy another set of commercial tires at a cost of over $1,000. Well it's the same tires they... Read more

Was this review helpful? 0 0

Ive always used Big O for my tires, but ive noted that you must watch out for body damage, particularly if they are busy. These people just do not care about classical collectable car body conditions. Its one thing to ding up an accord or a camry but a Mercedes is different. These arent cheap throw away cars. I noted that there were three scratches right next to the areas they were working on the tires and the area of the lift. There was brand... Read more

Was this review helpful? 0 0

Had an experience with Big O Tires?

Did not find what you were looking for?
 
×
You are reading about Big O Tires.
Filing a new complaint about
×